Grocery Stocker Job Description
A Grocery Stocker’s main duties include but are not limited to, inventories, restocks shelves and merchandise displays in the grocery department.
Has knowledge of commonly-used concepts, practices and procedures within a particular field. Works under immediate supervision of the grocery assistant manager and manager. Primary job functions may require exercising independent judgment. Abides by pre-established guidelines to perform the functions of the job. The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives.
Responsibilities:
- Pleasantly deal with customers to ensure satisfaction.
- Greet customers when entering or leaving department and provide answers to customer inquiries regarding Grocery items.
- Engages and maintains a professional working relationship with vendors.
- Takes inventory or examines merchandise to identify items that need to be replenished.
- Requisitions merchandise on hand, customer demand or advertised specials.
- Rotation of stock according to expiration dates. THIS IS A DAILY REQUIREMENT!
- Receives, opens and unpacks cartons or crates of merchandise, checking the invoice against items which are received.
- Stocks shelves and displays with new or transferred merchandise.
- Displays merchandise on shelves or tables to attract customers and promote sales, verifying each item has signage or tags.
- Resolve customer complaints, guide them and provide relevant information
- Maintaining a clean department by performing the following tasks: Clean display cases, shelves and aisles.
- Transports packages to specified vehicle for customer
- Remove shopping carts from the parking lot when asked throughout the day and remove any residual trash from the shopping carts.
- Report mechanical problems with any equipment through the use of Work Order Forms.
- Answer customers' questions and get a manager if answer doesn't solve the issue
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, talk or hear. The employee is required to use their hands/arms to finger, handle or reach. They are required to climb, balance, stoop, kneel crouch or crawl. The employee is occasionally required to sit, taste or smell. The employee must frequently lift and/or move up to 50 pounds.Specific vision abilities required by this job include peripheral vision
Top skills & proficiencies:
- Basic Math
- Interpersonal Communication/Written and Verbal Communication
- Time Management
- Product Knowledge
- Telephone Etiquette
- Customer Service
- Dispute resolution
- Dependability
- Efficiency
- Flexibility
- Friendliness
- Basic (PC) Computer Knowledge
- Attention to Detail
- Sales
- Positive Attitude
- Punctuality
- Ability to Multi-Task