Description Summary
The purpose of this position is to interact with our guests and mirror Picazzo’s standards that align with our Core Values, Mission Statement and Culture. Busser/Foodrunners are responsible for positive interactions while assisting guests in a friendly, efficient and knowledgeable manner. Their main function is to facilitate and support the server and bar staff in providing efficient and professional service.
At all times, Busser/Foodrunners are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Busser/Foodrunners are expected to be quick and self motivated to be a part of a team.
Responsibilities
- Able to multi-task in a fast-paced environment.
- Maintains a sense of urgency throughout the shift.
- Acts as a true team member and recognizes areas to be helpful and supportive to other staff and guests alike.
- Run food; executes non-alcoholic drink refills and other table service tasks as needed.
- Maintains clean and stocked stations.
- Maintaining proper dining experience, delivering items, fulfilling guest’s needs and assisting servers and bartenders as requested.
- Adheres to proper sidework duties, policies, and health department requirements.
- Food hander certification within the county of employment.
- Able to work on feet for long hours.
- Ability to lift up to 50 lbs.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Assisting with special events as needed.
- Greet all guests and owners warmly with an appropriate greeting.
- Adhere to grooming and appearance standards consistently.
- Makes efforts to improve overall menu knowledge.
- Quickly cleans and resets tables to spec.
- Acts as the restaurant cleanliness ambassador- keeps the facilities clean and free of unwanted debris- floors, tables, chairs, restrooms, etc..