TRIGO Global Quality Solutions is seeking to fill a Day shift Quality Technician position in San Antonio, TX.
Overall Purpose
Ensure site team is fulfilling missions as related to quality services
Promote positive changes and training at site pertaining to quality services
Proactively recognize additional quality services and recommend to customer
Support and contribute to the company Quality Policies and QMS
Reports to
Site Manager/Regional Manager
Responsibilities
Client relationship and Business development
- Ensures client satisfaction and building of solid relationships.
- Ensures clear and transparent communication to all team members at the site
- Provides information on new client opportunities (to Sales teams) pertaining to operations
- Serves as liaison with client members pertaining to special client request
•
Operations
- Executes assessments/audits as per guidelines on ongoing missions
- Monitors site quality missions for proper documentation/information
- Makes sure quality tools and equipment are up-to-date, with accurate information
- Ensures continuous improvement to optimize quality service within the site
- Demonstrates commitment to reduce the risk of workplace accidents
- Must comply with local and company Health and Safety legislation, laws, and policies
•
Organization and management
- Assists/monitors overall services provided within site on a daily basis
- Assists in the development/training of site teams to assist with quality service as related to missions
- Promotes workplace improvements and development
•
Technical
- Assists in pulling additional quality resources when needed to anticipate and address client needs
- Assists in developing additional quality expertise on site as needed
•
Other
- Any other duties as assigned
Knowledge, skills, abilities
Hard skills
- Full proficiency in local language
- Proficiency in English
- Computer skills - Office and Outlook
- Work Instruction Writing
- Six Sigma methodology a bonus
- Corrective Action writing
- Detail-oriented, resourceful and diligent
- Strong time management and organizational skills
- Sound judgment and problem-solving skills
Values and attitudes
Global team spirit
- Team player
- Caring for people
- Open-minded
Excellence
- Reactive
- Resilient to pressure
- Rigorous
Customer focus
- Client oriented
- Reliable and trustworthy
- Flexible
[]{style="font-size: 10pt; font
"}