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Added 34 mins ago
Collections Clerk
Pencor Services
Palmerton, PA
Added 1 day ago
Network Field Technician
Pencor Services
Palmerton, PA
Added 3 days ago
PS
Customer Experience Specialist (Part-Time)
Pencor Services
Stroudsburg, PA
- Part-time
Must have established residency in Pennsylvania
Added 3 days ago
PS
Customer Experience Specialist (Part-Time)
Pencor Services
Lehighton, PA
- Part-time
Must have established residency in Pennsylvania
Added 3 days ago
Retail Customer Experience Specialist
Pencor Services
Carbondale, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 3 days ago
Retail Customer Experience Specialist
Pencor Services
Stroudsburg, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 3 days ago
Retail Customer Experience Specialist (Hybrid)
Pencor Services
Carbondale, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 3 days ago
Retail Customer Experience Specialist (Hybrid)
Pencor Services
Pocono Summit, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist (Hybrid)
Pencor Services
Tunkhannock, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist (Hybrid)
Pencor Services
Lehighton, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist (Hybrid)
Pencor Services
Stroudsburg, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist (Hybrid)
Pencor Services
Hawley, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist (Hybrid)
Pencor Services
Ephrata, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist
Pencor Services
Ephrata, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist
Pencor Services
Milford, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist
Pencor Services
Hawley, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist
Pencor Services
Duncannon, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Retail Customer Experience Specialist
Pencor Services
Tunkhannock, PA
Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training · Must have established residency in Pennsylvania
Added 4 days ago
Sales & Retention Specialist
Pencor Services
Stroudsburg, PA
Must have established residency in Pennsylvania
Added 4 days ago
Sales & Retention Specialist
Pencor Services
Lehighton, PA
Must have established residency in Pennsylvania
Added 4 days ago
Customer Experience Specialist (Split-Shift)
Pencor Services
Stroudsburg, PA
Must have established residency in Pennsylvania
Added 4 days ago
Customer Experience Specialist (Split-Shift)
Pencor Services
Lehighton, PA
Must have established residency in Pennsylvania
Added 4 days ago
OMNI Customer Experience Specialist
Pencor Services
Stroudsburg, PA
Must have established residency in Pennsylvania
Added 4 days ago
OMNI Customer Experience Specialist
Pencor Services
Lehighton, PA
Must have established residency in Pennsylvania
Added 4 days ago
Customer Experience Specialist
Pencor Services
Mansfield, PA
Must have established residency in Pennsylvania

Pencor Services

Collections Clerk

Palmerton, PA, United States

Apply on pencor.bamboohr.com About employer

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Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

Company: Blue Ridge Communications

Shift- Monday-Friday, 8AM-5PM

Pencor and its subsidiaries are Equal Opportunity Employers

A Collections Clerk is responsible for calling delinquent customers in order to resolve their outstanding bills in addition to handling over flow calls from our Blue Ridge call center. When taking over flow calls, will act as a Customer Service agent to handle inquiries about our products and services and any complaints they may have in a friendly and professional manner.

General responsibilities include:

Answering phones and making collection calls
Handling BRC customer billing inquiries and resolutions as well as inquiries about products and services
Name changes
Social Security Number Review Checks
BRC account reviews
Delinquencies
Refunds
Bankruptcies
Other duties as assigned

Qualifications:

H.S. Diploma or G.E.D.
Established residency in Pennsylvania
Previous experience in a customer service, collections and/or call center environment
Bilingual Spanish a plus
Proficiency with Microsoft Office – Outlook, Excel and Word
Strong Computer Skills
Excellent Customer Relations Skills
Excellent Communication Skills – Oral and Written
Strong Typing / Data Entry Skills
Strong Organizational Skills
Ability to use basic office equipment
Ability to multitask in fast paced environment
Ability to work effectively both independently and as part of a team
Ability to handle and resolve complaints in a friendly and professional manner

INDLP

Apply on pencor.bamboohr.com About employer

More about this job

Skills

Customer service
Bilingualism
Microsoft Office Outlook
Microsoft Excel
Microsoft Word
Computer skills
Customer relations
Communication skills
Data entry
Organizational skills
Office equipment
Multitask

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