Summary The Management and Program Analyst coordinates and improves pre-departure communications, training materials, and processes. The role monitors data, tracks invitee progress and attrition, and reports insights to leadership. It also collaborates across offices on logistics, travel, customer service, and supports administrative tasks and standard operating procedures. Duties
The Management and Program Analyst performs the following major duties:
- Manage and coordinate pre-departure communications by reviewing messaging, ensuring policy alignment, advising leadership, and supporting consistent communication across stakeholders.
- Develop and maintain pre-departure materials and training, including newsletters, learning resources, SOPs, and curriculum aligned with the Volunteer Delivery System and agency strategy.
- Lead monitoring and reporting efforts by creating tracking systems, analyzing invitee data, reporting on attrition and feedback, and supporting data management functions.
- Collaborate on travel logistics and operational processes with internal and external partners, ensuring smooth coordination of Volunteer travel and resolving issues as they arise.
- Provide administrative and customer service support, including responding to invitee inquiries, managing purchase obligations, and supporting cross-office communication and alignment.
Qualifications
Applicants must meet all qualification requirements prior to the closing date of this announcement, 11/04/2026. You will receive credit for all qualifying experience demonstrated in your resume, including volunteer work. Qualification claims are subject to verification. This vacancy is being announced at two (2) grade levels.
Specialized Experience at the FP-5 (GS-9) Level: To qualify for this position at the FP-5 grade level, you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression, FP-7 or GS-7. This experience must be directly related to the work of the position and must have equipped you with the knowledge, skills, and abilities necessary to successfully perform the duties of the role. Specialized experience includes: Assist in monitoring and reviewing pre-departure communications and materials to ensure consistency with established policies, timelines, and guidance, and supports senior staff in coordinating information across offices; Contribute to the development and editing of pre-departure resources such as newsletters, training materials, and instructional guides, ensuring alignment with organizational strategies and messaging; Support data collection and monitoring activities by gathering information on pre-departure tasks, compiling qualitative and quantitative data, and preparing routine reports to help inform program improvements; Provide operational and administrative support for travel logistics by coordinating with internal and external stakeholders, responding to applicant inquiries, and ensuring documentation and purchase card records comply with established procedures.
~OR~
A Master's or equivalent graduate degree OR 2 full years of progressively higher-level graduate education leading to such a degree OR L.L.B. or J.D., if related.
Specialized Experience at the FP-4 (GS-11/12) Level: To qualify for this position at the FP-4 grade level, you must have at least one year of specialized experience equivalent to the next lower level in the normal line of progression, FP-5 or GS-9. This experience must be directly related to the work of the position and must have equipped you with the knowledge, skills, and abilities necessary to successfully perform the duties of the role. Specialized experience includes: Independently monitor and evaluate pre-departure communications and materials to ensure adherence to policy, accurate interpretation of guidance, and alignment with agency timelines and strategy; advising leadership and stakeholders on findings and improvement recommendations; Develop, review, and refine pre-departure training products, communication resources, and standard operating procedures; ensuring cross-office alignment by coordinating messaging and learning strategies with Country Desk Officers and other pre-departure units; Design and manage monitoring and reporting systems for pre-departure tasks, including collecting, analyzing, and synthesizing qualitative and quantitative data; produce reports, briefs, and recommendations to support decision-making and enhance customer service; Lead coordination with internal and external partners on travel logistics and operational processes, resolve escalated Invitee/Volunteer issues, and oversee compliance with purchase card and procurement procedures to ensure accurate and timely administrative support.
~OR~
Ph. D or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position.
~OR~
A combination of education and experience
~AND~
Time-in-Grade Requirements: Current or former Federal employees, including Peace Corps employees, must meet applicable Time-in-Grade requirements to be eligible for this position. For positions above the FP-09 (GS-05) level, you must have completed at least one year (52 weeks) at the next lower grade in the normal line of progression for the position to which you are applying.
All current or former Federal employees, including internal employees, must provide a copy of their SF-50(s), "Notification of Personnel Action," to demonstrate that you meet Time-in-Grade requirements. For more information, refer to the "Required Documents" section below.
Please note:
- If you are qualifying based on education or a combination of education and experience, please review the "Education" section of this announcement.
- Experience that satisfies the Specialized Experience requirements must be clearly documented in your resume. Failure to provide this information may result in disqualification. Please review the "Required Documents" section of this announcement for further information on resume requirements.
- Specialized experience may be gained in the public sector, private sector, or through volunteer service (e.g., National Service programs such as Peace Corps or AmeriCorps, or other organizations such as professional, philanthropic, religious, spiritual, community, student, or social groups).
- One year of experience refers to full-time work. Part-time work will be credited on a prorated basis.
- For more details on qualification requirements, refer to the OPM Qualifications Standards Handbook for General Schedule Positions, available on the OPM web site.
Education If you are basing all or part of your qualifications on education a transcript must be submitted with your application. Transcripts can be official or unofficial.
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements:
- Divide your total months of experience by 12.
- Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18.
- Add the two percentages.
Education must be obtained from an institution accredited by an organization recognized by the U.S. Department of Education in order to be used toward qualification requirements. Applicants should report only attendance and/or degrees from accredited schools. To verify whether a school is accredited, visit the U.S. Department of Education's accreditation website.
Foreign Education: If you are using education completed in foreign colleges or universities to meet qualification requirements, you must provide evidence that your credentials have been evaluated by a private organization specializing in the interpretation of foreign education programs. The evaluation must confirm that your education is equivalent to that gained in an accredited U.S. program, or that full credit has been granted by a U.S. accredited college or university. For more information, visit: U.S. Department of Education - Recognition of Foreign Qualifications.
Requirements
Applicants selected for this position are subject to the following Conditions of Employment:
- You must be a U.S. citizen and at least 18 years old.
- Males born after December 31, 1959, must be registered with Selective Service (see www.sss.gov).
- Prior to employment, Peace Corps will review records for Returned Peace Corps Volunteers and former employees, as required by statutes 5 USC 3322 and 22 USC 2507b.
- You must submit a signed statement acknowledging adherence to the Peace Corps Conditions of Employment before your first day.
- You must successfully complete a Public Trust background investigation.
- A one-year probationary period may be required. This requirement is not applicable to current agency US Direct Hire employees who have completed a probationary period or current Experts who have served for more that 12 months.
- Occasional travel is required.
How you will be evaluated You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials, your responses on the application questionnaire, and your responses to all assessments required for this position. Please follow all instructions carefully. Errors or missing information may affect our ability to verify your eligibility or qualifications. We use a multi-step application review process:
Eligibility: We review your resume and supporting documents to confirm you meet the eligibility requirements of the position, including Time-in-Grade requirements.
You will be rated ineligible if:
- You are outside of the area of consideration (i.e., who may apply). Refer to the "This job is open to" section for more information about the area of consideration. Refer to the "Required Documents" section for more information about the documentation required to verify your eligibility to apply.
- You do not meet the Time-in-Grade requirement. Refer to the "Qualifications" section for more information about Time-in-Grade. Refer to the "Required Documents" section for more information about the documentation required to verify Time-in-Grade.
Minimum Qualifications, Rating and Ranking: After we determine you meet the eligibility requirements, we assess your experience by comparing your resume to the specialized experience required for the grade level(s) to which you applied. A "final score cut point" may be used when reviewing applications. We also review other qualification factors, such as Selective Placement Factors and education requirements.
You will be disqualified if:
- Your resume does not demonstrate that you possess the minimum qualifications. Refer to the "Specialized Experience" listed in the "Qualifications" section for more information about the minimum qualifications.
- You inflate or falsify qualifications, education, or experience on your resume.
- You cheat on any assessments.
Referral and Selection: Highly qualified applicants are referred to the selecting official. The selecting official may:
- Conduct a structured interview.
- Check your references.
- Request a writing sample or conduct an additional job-related assessment.
You will be assessed on the following competencies:
You may preview the application questionnaire for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13094036 How to apply To apply for this position, you must complete the online questionnaire and submit the documentation specified in the "Required Documents" section of this announcement. The complete application must be submitted by 11:59 PM (ET) on 11/04/2026 to receive consideration.
To submit your application:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Please note:
- It is your responsibility to ensure your application package (resume, supporting documents, and questionnaire responses) is complete, accurate, and submitted by the closing date.
- We will not modify answers or documents submitted by an applicant.
- Additional information on how to submit your online application may be found on the USAJOBS Help Center.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
Likewise, the Peace Corps provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any other part of the hiring process, please contact the Office of Civil Rights at 202-692-2139. Decisions on granting reasonable accommodation are made on a case-by-case basis. Other information
Position Information:
- This is a bargaining unit position.
- The minimum and maximum salaries listed on this announcement includes locality pay.
Peace Corps Information:
- This is a federal civilian position in the Excepted Service, and the incumbent will serve as a member of the Foreign Service.
- Peace Corps employees are paid under the Foreign Personnel (FP) pay system, which differs from the General Schedule (GS) pay system. In the FP pay system, lower grade level numbers indicate higher levels of responsibility and pay. The FP-09 is the lowest, entry-level, grade and the FP-01 is the highest, senior-level, grade.
- If this is your first federal appointment, you may request credit for prior applicable non-federal service toward your leave Service Computation Date. Approval of credit must be granted prior to your first federal appointment and is subject to agency review and documentation requirements.
- This position is eligible for situational telework only.
- The Peace Corps uses E-Verify to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
- The Peace Corps is a drug-free workplace.
- Additional hiring needs may be filled through this vacancy.
Intelligence Background Information: Peace Corps Manual Section 611 is applicable to this position:
- This prohibits the employment of certain persons previously engaged in intelligence activities or connected with intelligence agencies within the past 10 years.
- If you have ever worked for the Central Intelligence Agency (CIA), you are not eligible for employment at the Peace Corps in any capacity, and you should not apply for employment at the Peace Corps.
- Acceptance of employment with Peace Corps precludes employment by certain intelligence organizations for a specific period after Peace Corps employment ceases.
Applicants who indicate on the announcement questionnaire that they, or a family member, have an intelligence connection will be required to submit a completed Intelligence Background Questionnaire. The Peace Corps Office of Human Resources will provide instructions for submitting this form after the closing date of the announcement. Failure to provide the completed questionnaire will result in disqualification from further consideration. If you have any type of possible intelligence connection, your application will not be processed until this form is submitted.
Except when the CIA or the National Security Agency (NSA) is involved (see below), if your connection with an Intelligence Agency involves an immediate family member who is employed or has been employed in intelligence, the immediate family member should complete the form.
If you have an immediate family member who is employed or has been employed with the CIA, please contact your family member in person (not by phone, email, social networking, or any other means that is not in person) and ask him or her to contact the Office of General Counsel at the CIA.
If you or an immediate family member have been employed by or associated with the NSA, you or your family member must contact the NSA Prepublication Review Office at (443) 634-4095.