A. POSITION SUMMARY: The Program Coordinator will support the Public and Patient Engagement unit’s work to maintain and expand stakeholder relations including providing logistical support for stakeholder engagement including individual meetings and convenings (workshops, forums, roundtables, etc.). The program coordinator will provide related project management support, track and manage workflows, coordinate and prepare meeting materials, background information, and serve as liaison for the department with other relevant departments to coordinate activities.
B. JOB DUTIES AND RESPONSIBILITIES: Coordinate execution of tasks and deliverables as directed by the PPE team and supervising staff. These may include, but are not limited to: · Manage multiple small projects concurrently including timelines and deliverables; and coordinate with cross-departmental staff to keep workflows on track. · Coordinate logistics of stakeholder convenings including project plan maintenance; monitor and evaluate progress toward overall and intermediate project goals; identify internal and external resources required; assure appropriate documentation and status reporting of project. · Serve as liaison for the PPE with other relevant departments (e.g., Meetings & Travel, Finance, etc.) and coordinate activities and exchange information as requested. · Schedule, attend, take notes, develop summaries, and make advance preparations for meetings: provide critical background information, including schedules and agendas, handouts, and other related materials. · Work with the appropriate senior level staff to develop and implement a system of inviting external stakeholders and following up appropriately to ensure high attendance and clear expectations, including recording and sharing meeting notes and summaries. · Work with Senior Program Manager and other staff on process improvements for external stakeholder engagement based on lessons learned.
C. QUALIFICATIONS AND SKILLS: · Bachelor’s degree with 2-3 years of relevant experience. · Strong project coordination and project management skills, clear and consistent communication, and close attention to detail. · Strong analytical and problem-solving solution skills, with ability to think effectively in a dynamic working environment. · Able to handle multiple tasks and projects simultaneously, prioritize effectively and ask for manager input appropriately. · Outstanding interpersonal and teamwork skills; with an ability to work with a wide range of individuals on program development and management. · Excellent written and oral communication skills. · Proficient in a suite of commonly used Microsoft products and services, such as Excel, PowerPoint, Word, SharePoint, etc. · Proficient working in Salesforce or comparable data management systems · Experience with project management software (Asana, Monday.com) preferred but not required