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Added 1 day ago
PH
Concierge (Full Time- Flex Schedule)
PCH Hotels & Resorts Inc.
Point Clear, AL
- Full-time
Added 1 day ago
PH
Front Desk Clerk - Night Auditor (Full Time)
PCH Hotels & Resorts Inc.
Point Clear, AL
- Full-time
Added 1 day ago
Room Attendant
PCH Hotels & Resorts Inc.
Point Clear, AL
Added 2 days ago
Maintenance (FT Only/Evenings & Weekends)
PCH Hotels & Resorts Inc.
Prattville, AL
Added 2 days ago
Senior Maintenance
PCH Hotels & Resorts Inc.
Mobile, AL
Added 2 days ago
PH
Bellperson-Full Time
PCH Hotels & Resorts Inc.
Birmingham, AL
- Full-time
Added 2 days ago
PH
Room Attendant-Full Time
PCH Hotels & Resorts Inc.
Birmingham, AL
- Full-time
Added 2 days ago
PH
Food Runner / Barback --Part Time
PCH Hotels & Resorts Inc.
Birmingham, AL
- Part-time
Added 2 days ago
PH
Host/DRA (Part Time)
PCH Hotels & Resorts Inc.
Birmingham, AL
- Part-time
Added 2 days ago
PH
Host/DRA (Full Time)
PCH Hotels & Resorts Inc.
Birmingham, AL
- Full-time
Added 2 days ago
PH
Recreation Attendant-- Part Time
PCH Hotels & Resorts Inc.
Birmingham, AL
- Part-time
Added 3 days ago
Recruiter
PCH Hotels & Resorts Inc.
Mobile, AL
Added 3 days ago
PH
Line Cook (Full Time)
PCH Hotels & Resorts Inc.
Birmingham, AL
- Full-time
Added 3 days ago
PH
Spa Attendant--Full Time
PCH Hotels & Resorts Inc.
Birmingham, AL
- Full-time
Added 3 days ago
PH
Retail Attendant (Part Time) $12/hr
PCH Hotels & Resorts Inc.
Opelika, AL
- Part-time
Added 4 days ago
Loss Prevention Manager
PCH Hotels & Resorts Inc.
Point Clear, AL
Added 4 days ago
Hotel Greenkeeper
PCH Hotels & Resorts Inc.
Point Clear, AL
Added 4 days ago
PH
Spa Attendant--Part Time
PCH Hotels & Resorts Inc.
Birmingham, AL
- Part-time
Added 4 days ago
Executive Sous Chef - Luxury Resort Hotel
PCH Hotels & Resorts Inc.
Birmingham, AL
Added 4 days ago
PH
Brocks Server--Part Time
PCH Hotels & Resorts Inc.
Birmingham, AL
- Part-time
Added 4 days ago
PH
Front Desk Agent - Full-Time
PCH Hotels & Resorts Inc.
Mobile, AL
- Full-time
Added 4 days ago
PH
Dishwasher (Part Time)
PCH Hotels & Resorts Inc.
Point Clear, AL
- Part-time
Added 4 days ago
Lead Cook
PCH Hotels & Resorts Inc.
Point Clear, AL
Added 5 days ago
PH
Banquet Server - Part-Time
PCH Hotels & Resorts Inc.
Mobile, AL
- Part-time
Added 5 days ago
Banquet Server-On-Call
PCH Hotels & Resorts Inc.
Mobile, AL

PCH Hotels & Resorts Inc.

Host/DRA (Full Time)

Birmingham, AL, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

As a member of our hospitality team, the primary responsibility of a Host at Renaissance Birmingham Ross Bridge is to provide a welcoming and positive dining experience for guests by delivering exceptional customer service. This role will greet guests warmly, follow etiquette guidelines, and address any complaints promptly. This role will also attend menu classes to stay informed of current menu offerings, set up the dining area and always be present at the door to greet and direct guests to their tables. A crucial part of this role is to handle dining reservations and assist with special services or arrangements, clear and reset tables for a smooth table turnover process, and complete assigned daily and weekly side work to ensure operational efficiency.

Greet guests warmly upon their arrival and provide a positive first impression.
Attend daily menu classes to stay updated on current menu offerings and be knowledgeable about the various dishes offered.
Review buffet options with guests when available and offer helpful suggestions as needed.
Set up the dining area, ensuring it is clean, organized, and ready for guest service.
Remain at the door at all times, attentively welcoming and directing guests to their tables, ensuring their seating preferences are accommodated.
Handle dining reservations efficiently, providing guests with accurate and timely information regarding availability and wait times.
Assist guests with special service or arrangements, making their dining experience extra special.
Practice proper etiquette when interacting with guests, such as pulling out chairs for ladies and using guests' names when known, to enhance the overall experience.
Attend to guests' needs during their dining experience, ensuring their table satisfaction and promptly addressing any concerns or complaints that may arise.
Clear and reset tables efficiently to expedite the table turnover process, ensuring smooth operations during busy periods.
Complete assigned daily and weekly side work, contributing to the overall cleanliness and efficiency of the dining area.
Be flexible and willing to assist in other positions, such as food runner or dining room attendant, as needed to support the team and ensure a seamless guest experience.

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