Position Summary
The Transit Driver provides support to the PCS mission in the Transportation Program. The Transit Driver is primarily responsible for providing safe, reliable, and courteous transportation to PCS clients to and from various destinations.
Essential Duties
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Essential Duties:
- Performs pre-Inspection checks prior to departing work site and reports problems as required
- Operates assigned vehicles in a safe and courteous manner obeying all federal, state, and local traffic laws at all times; ensures DOT compliance
- Assists passengers in and out of vehicles; correctly operates wheelchair lifts and properly secures devices as needed
- Collects, accurately records, and deposits transportation fares daily
- Reconciles FARE Summary Sheet daily with Manifest(s)
- Sends all required paperwork for billing purposes to the Call Center daily
- Completes and maintains accident and incident reports, fuel purchases, vehicle condition reports, and other records
- Performs timely and accurate data entry and maintains appropriate agency systems
- Maintains accurate and up-to-date files, records, and documentation of fares, manifests, inspection records, etc. using tablets and/or computer systems; maintains the integrity and confidentiality of files and records
- Retrieves information as requested from records and other related documents; prepares written summaries of data when needed; compiles and distributes reports as needed
- Reports all accidents and incidents to Transit Dispatcher immediately
- Cleans and maintains vehicle interiors
- Coordinates with the Assistant Transportation Director and the Transit Operations Manager to have appropriate and timely vehicle service and repairs performed
- Answers questions from the clients and employees relative to PCS transportation and resources
- Acts as a liaison between PCS and the public, developing and maintaining positive relationships with clients, community partners, community service providers, and vendors
- Maintains and builds positive relationships with all levels of staff
- Acts as a primary point of contact within the Transportation program and provides program information to all employees, serving employees with excellence in a manner aligned with organization values and purpose
- Conducts self and performs work in an ethical manner in accordance with PCS standards of conduct, and other applicable policies
- Attendance and participation in organizational team meetings and all staff days is required, some of which may be off site and on weekends
- Other duties as assigned
Other Duties:
- Maintains a strong working knowledge of PCS standards including policies and procedures, organizational standards, grant and program compliance, procurement standards, and all other applicable policies and procedures as outlined by PCS.
Qualifications
Qualifications
Education/Experience: A High School Diploma or equivalent or 1+ years of relevant experience is required. 1+ years of experience in transporting passengers is preferred; Some experience in a Community Action Agency or other similar non-profit organization preferred.
Licenses and Certifications: Must possess a Class A or Class B Commercial Drivers license with passenger endorsement to operate vehicles larger than 15 passengers.
Skills:
- Excellent safe driving ability and knowledge of defensive driving techniques.
- Excellent verbal and written communication skills.
- Excellent time management skills with a proven ability to meet deadlines; ability to prioritize tasks.
- Excellent customer service skills.
- Ability to work independently and within a team.
- Ability to work well under pressure.
- Strong knowledge of vehicle maintenance.
- Strong knowledge of DOT compliance requirements.
- Strong knowledge of federal, state, and local traffic laws.
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the systems utilized by the organization.
- Basic math skills required.
- Proficiency in understanding, speaking, and writing in English.
Other Requirements: Valid driver’s license required. Must have liability insurance coverage. Bilingual ability in understanding, speaking, reading, and writing both English and Spanish is strongly preferred.