Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
- Training & development
Service Lead Technician Palm Beach Electronics – West Palm Beach, FL
Pay: $25-35 per hour (based on experience)
Schedule: Full-time | Monday–Friday, 7:45am – 4:15pm (30-minute lunch)
About Us
At Palm Beach Electronics, we believe technology should make life simpler, safer, and more fun. That’s why we specialize in smart home automation, high-performance audio/video, advanced security systems, outdoor lighting, and next-generation wiring and integration. By implementing the newest technology and products, we create seamless, reliable systems that bring comfort and convenience to our clients’ homes and businesses. As a family-oriented, highly rated company, we take pride in combining innovation with personalized service to design spaces that work beautifully and effortlessly.
Job Summary We are looking for a skilled and motivated Service Technician to join our team. This role focuses on servicing and supporting our advanced audio/video and home automation systems. The right candidate will have strong troubleshooting skills, solid networking knowledge, and a customer-first attitude. You’ll be working hands-on with a wide variety of AV equipment and control systems, ensuring every client receives top-notch service.
This position offers the chance to grow your expertise, gain ongoing training, and be part of a company that values integrity, teamwork, and professional development.
Responsibilities
· Provide on-site service, troubleshooting, and support for installed AV and automation systems. · Configure, maintain, and optimize Control4 and Lutron control systems and networking equipment. · Diagnose and repair issues with AV receivers, distributed audio, video distribution, lighting control, shades, surveillance, and related technologies. · Collaborate with project managers, programmers, and installers to ensure seamless service delivery. · Deliver excellent customer service, ensuring client satisfaction with every visit. · Document service calls, updates, and system changes.
Requirements
· 3–5 years of experience in the AV and custom electronics industry. · Strong expertise with Control4 and Lutron (programming, deployment, and troubleshooting). · Control 4 and Lutron certififications · Solid networking knowledge (routers, switches, wireless systems, VLANs, IP configuration). · Familiarity with other systems (Lutron, Sonos, Savant, Crestron, etc.) a plus. · Ability to read and interpret technical diagrams and documentation. · Strong problem-solving skills and ability to work independently. · Excellent communication skills and professional client-facing demeanor. · Valid driver’s license and reliable transportation. · Must be drug free and able to pass screenings.
Benefits
· Competitive salary based on experience. · Paid vacation. · Partial paid health insurance. · Matching 401(k). · Ongoing training and certification opportunities. · Career growth within a supportive, innovative company.