As a global leader in Stainless Steel, we're seeking an Inside Sales Representative to be part of our Commercial team in Calvert, North Mobile County AL.
This role operates on a hybrid schedule, requiring employees to work both remotely and on-site at the office.
Purpose: To deliver exceptional service through every stage of the customer journey. Collaborating closely with the Outside Sales team, the role involves nurturing and strengthening profitable relationships with both new and existing customers.
Requirements:
- High school diploma or GED equivalent required
- Bachelor’s degree in business administration, Economics, or Marketing preferred
- Minimum of 2 years’ experience in a manufacturing or distribution environment (metals industry experience is a plus)
- Proficiency in Microsoft Office Suite required
- Experience with SAP system
- Power BI proficiency is a plus.
Competencies and Skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
Some key activities you will be responsible for:
- Executes quotes for both the Americas and European production facilities based on each facility’s unique product offerings as applicable.
- Provides accurate and proactive order status updates to customers.
- Releases order for shipment and generates invoices if applicable.
- Troubleshooting/problem-solving – late orders, missing paperwork, logistics issues, production related issues, concessions, etc.
- Reconciles invoice discrepancies.
- Enters and modifies orders for the applicable manufacturing facilities in scope.
- Enters orders for export.
- Serves as a liaison between multiple internal departments and the customer.
- Document control.
- Provides customers with information regarding lead times, in process order status and delivery information.
- Creates customer configurations according to technical and test requirements.
- Creates detailed customer forecast (if applicable, depending on customer/segment).
- Enters and invoices credits, debits, and tariffs (if applicable, depending on the mill).
- Enters internal purchase orders (If applicable, depending on customer/segment)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Salary Range: $67,500- $84,800
What we offer:
- 8 paid observed holidays plus 2 additional floating holidays to use at your discretion.
- 401(k) retirement plan with a 100% company match on the first 6% of your contributions
- Medical coverage with HDHP and PPO plan options featuring affordable premiums and deductibles
- Employer HSA contribution of $1,000 (individual) or $2,000 (family) for team members enrolled in the HDHP plan
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Dental and Vision coverage
- Employer paid Short Term and Long Term Disability Insurance
- Employer paid Group Life and AD&D insurance equal to 2½ times annual salary, with optional Supplemental Life and AD&D coverage
- Voluntary benefits, including Aflac supplemental plans, Aura Identity and Fraud protection, and Legal Insurance
- Employer paid wellness programs, including Calm Health, Hinge Health, and Lark
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
