Position Summary "Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you." About Orlando Health Melbourne Hospital Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care. We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission’s Gold Seal of Approval® distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry® for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients. Click Here to Learn More About: Melbourne Hospital WHY ORLANDO HEALTH? Competitive Pay Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits (Starting on Day One) Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. Employee-centric Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare. A Brief Overview The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations. Responsibilities What you will do The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations. * Responsible for the enrollment and participation in appropriate proficiency programs for all services performed. * Ensures that the quality control program is effective and corrective actions are taken when necessary and that results are not reported until systems are properly functioning. The Laboratory Section Operations Manager is responsible for staff planning and oversees scheduling to meet service demands. * Ensures that qualified and licensed staff are scheduled based on services required. * Provides an orientation and training to personnel and that the competence of personnel is assessed and improved. * Encourages staff self-development and learning. Practices personnel management according to corporate Human Resources guidelines, policies and procedures including hiring, scheduling staff to meet work demands, counseling, and separation of employees. * Ensures Performance management program is implemented and maintained for the laboratory in a timely manner including orientation and training, evaluating competencies, and coaching plans, disciplinary action and maintaining current job descriptions. Oversees the development and implementation departmental policies and procedures for resource utilization, service standards, and compliance to regulatory and accrediting agency requirements. * Assists with planning and developing departmental operational goals. Evaluates current and future technology within the laboratory. * Assists with the preparation and evaluation of requests for proposals for the selection of new technology. Prepares justifications for new technology. * Recommends and oversees the implementation of test methodology/instrument changes. Prepares and maintains capital and operational budgets. * Operates department within budgetary constraints. Uses cost effective utilization of resources to meet or exceed financial budgets. * Reports financial variances. * Ensures the laboratory performance improvement plan is implemented and reports departmental service monitors and services meet or exceed the customer’s needs. The Laboratory Section Operations Manager is expected to adhere to corporate policy, procedures, value statements and Commitment to Excellence and Code of Conduct standards and the Compliance Program. * Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. * Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. * Maintains compliance with all Orlando Health policies and procedures. Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services. Interacts with the Purchasing department in the negotiations of vendor contracts and cost containment measures. Uses process improvement indicator results, benchmark information, customer requirements, and team input to implement quality, service and team relationship critical success factor. Continually evaluates the laboratory and healthcare market and implements necessary changes. Practices and oversees safety and infection control practices. Qualifications Graduate from an accredited school of Laboratory Technology. Bachelor’s Degree in related field. Completion of one year clinical laboratory training internship, plus Medical Technologist (MT), Histotechnologist (HT) or Cytotechnologist (CT) by American Society of Clinical Pathologist (ASCP) registry or eligible. Computer knowledge including Laboratory Information System (LIS), Hospital Information System (HIS), and personal computers. Assumes the responsibility for professional growth and development and continuing education. Required 5 Years Clinical Laboratory experience is required to include one (1) year of supervisory experience. Required Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Required and Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Required What you will do The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations. * Responsible for the enrollment and participation in appropriate proficiency programs for all services performed. * Ensures that the quality control program is effective and corrective actions are taken when necessary and that results are not reported until systems are properly functioning. The Laboratory Section Operations Manager is responsible for staff planning and oversees scheduling to meet service demands. * Ensures that qualified and licensed staff are scheduled based on services required. * Provides an orientation and training to personnel and that the competence of personnel is assessed and improved. * Encourages staff self-development and learning. Practices personnel management according to corporate Human Resources guidelines, policies and procedures including hiring, scheduling staff to meet work demands, counseling, and separation of employees. * Ensures Performance management program is implemented and maintained for the laboratory in a timely manner including orientation and training, evaluating competencies, and coaching plans, disciplinary action and maintaining current job descriptions. Oversees the development and implementation departmental policies and procedures for resource utilization, service standards, and compliance to regulatory and accrediting agency requirements. * Assists with planning and developing departmental operational goals. Evaluates current and future technology within the laboratory. * Assists with the preparation and evaluation of requests for proposals for the selection of new technology. Prepares justifications for new technology. * Recommends and oversees the implementation of test methodology/instrument changes. Prepares and maintains capital and operational budgets. * Operates department within budgetary constraints. Uses cost effective utilization of resources to meet or exceed financial budgets. * Reports financial variances. * Ensures the laboratory performance improvement plan is implemented and reports departmental service monitors and services meet or exceed the customer’s needs. The Laboratory Section Operations Manager is expected to adhere to corporate policy, procedures, value statements and Commitment to Excellence and Code of Conduct standards and the Compliance Program. * Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. * Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. * Maintains compliance with all Orlando Health policies and procedures. Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services. Interacts with the Purchasing department in the negotiations of vendor contracts and cost containment measures. Uses process improvement indicator results, benchmark information, customer requirements, and team input to implement quality, service and team relationship critical success factor. Continually evaluates the laboratory and healthcare market and implements necessary changes. Practices and oversees safety and infection control practices. Graduate from an accredited school of Laboratory Technology. Bachelor’s Degree in related field. Completion of one year clinical laboratory training internship, plus Medical Technologist (MT), Histotechnologist (HT) or Cytotechnologist (CT) by American Society of Clinical Pathologist (ASCP) registry or eligible. Computer knowledge including Laboratory Information System (LIS), Hospital Information System (HIS), and personal computers. Assumes the responsibility for professional growth and development and continuing education. Required 5 Years Clinical Laboratory experience is required to include one (1) year of supervisory experience. Required Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Required and Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Required
