Order a Plumber Inc. – Point LookOut, NY
About the Role:
As a Service Plumbing Technician at Order a Plumber Inc., you’ll be part of a modern plumbing company that leverages today’s technology to deliver Fast, Reliable, and Guaranteed Services. You’ll work directly with residential and commercial customers, performing high-quality service while using industry-leading tools and software to stay organized and efficient.
Responsibilities:
• Perform plumbing installations, service repairs, and preventative maintenance.
• Diagnose and troubleshoot plumbing issues using advanced tools and technology.
• Handle heating-related service calls, including basic heating system troubleshooting and drain cleaning as required.
• Successfully diagnose and resolve no-heat or no-hot-water situations.
• Utilize Housecall Pro (HCP) to manage jobs, estimates, and customer communication.
• Present solutions and estimates to customers with confidence and professionalism.
• Deliver exceptional customer service with clear, professional communication.
• Maintain a high standard of workmanship, safety, and integrity on every job.
Requirements:
• Proven service plumbing experience (residential and/or commercial).
• Knowledge of modern plumbing methods, codes, and materials.
• Required knowledge of heating systems and basic drain cleaning.
• Ability to handle no-heat and no-hot-water calls confidently and efficiently.
• Furnace and HVAC knowledge is highly preferred.
• Strong problem-solving and troubleshooting skills.
• Experience with ServiceTitan or Housecall Pro is highly preferred.
• Bilingual (English/Spanish) highly preferred.
• Professional, reliable, and team-oriented mindset.
Compensation & Benefits:
• Hourly Pay: $28.00 – $32.00 per hour, paid weekly. (Depending on Experience)
• Commission Bracket System: Earn additional pay based on performance and sales, with tiered commission brackets - the more you produce, the higher your commission percentage.
• Spiffs & Bonuses: Extra incentives for up-selling service agreements, accessories, and high-margin solutions.
• Comprehensive benefits package.
• Ongoing training and professional development opportunities.
• Career growth within a reputable, expanding company.
About Order a Plumber Inc.: Located in Point LookOut, NY Order a Plumber Inc. is a trusted name in plumbing. Our mission is to provide customers with Fast, Reliable, and Guaranteed Services while combining top-notch skills with the latest plumbing technology. We’re not just fixing pipes - we’re building relationships and making sure our customers feel taken care of from start to finish.
Join us and be rewarded not only for your skills but also for your performance.