OpenLM is looking for a curious, technically minded Technical Account Executive to join our US team. This is a hybrid role sitting at the intersection of presales, technical support, and customer business partnership. You will work directly with prospects and customers - understanding their engineering and IT environments, demonstrating our software license management platform, and ensuring their long-term success.
This is a growth role. Strong performers will be developed into Key Account Managers or Business Managers, taking ownership of strategic accounts and regional revenue targets.
WHAT YOU WILL DO
Presales & Solution Consulting
- Run product demonstrations tailored to each prospect's technical environment (EDA, CAD, engineering software stacks).
- Respond to RFPs and technical questionnaires; prepare evaluation plans and proof-of-concept scopes.
- Partner with the sales team to qualify opportunities and move deals through the pipeline.
Customer Success & Technical Support
- Serve as the primary technical point of contact for a portfolio of US accounts post-sale.
- Troubleshoot license server issues, integration questions, and deployment challenges.
- Conduct periodic business reviews and usage health checks with customer stakeholders.
Business & Account Development
- Understand each customer's license optimization goals, IT governance requirements, and budget cycles.
- Identify upsell and expansion opportunities; collaborate with account owners on renewal strategies.
- Build relationships across IT, procurement, and engineering personas within customer organizations.
Requirements
Required
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred; equivalent hands-on technical experience will be considered.
- 0–3 years of experience in a technical sales, solutions engineering, or support role (internships count).
- Comfortable discussing technical topics - servers, networks, software licensing, or IT infrastructure.
- Strong written and verbal communication; confident presenting to both technical and business audiences.
- Self-starter who can manage a pipeline, follow up diligently, and work independently across time zones.
Nice to Have
- Familiarity with software license management, EDA tools, CAD/CAM, or HPC environments.
- Experience with CRM tools (Zoho, Salesforce, or similar) and sales pipeline management.
- Exposure to enterprise SaaS sales cycles or B2B account management.
- Second language is a plus - our US customer base spans global engineering teams.
Benefits
YOUR GROWTH PATH
We promote from within. Here is what a typical trajectory looks like at
OpenLM:
Stage
Focus
Timeline
Technical Account Executive
Presales, POC delivery, technical support, early account ownership
Now → Year 2
Key Account Manager
Own a strategic account portfolio; renewals, expansions, exec relationships
Year 2–3
Business Manager – US
P&L ownership for the US region; team coordination, partner strategy
Year 3+
WHY OPENLM
- Global impact - our platform is used by aerospace, automotive, defense, and R&D teams in 40+ countries.
- Real ownership from day one - you will run POCs, lead calls, and manage accounts, not just shadow seniors.
- Fast-growing company with a flat structure - your ideas reach leadership quickly.
- Remote-friendly with a collaborative team across the US, India, Japan, and Europe.
- Competitive base salary, performance bonus, for strong performers.