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Job description
Do you want the chance to advance your career by joining a rapidly growing company? OnSpot Dermatology is looking to add an experienced, full-time/part-time, front office representative who will work closely with our patients to create a medical experience like no other! OnSpot is an innovative mobile dermatology concept that prioritizes convenience and an exceptional patient experience. Launched in Southwest Florida in January 2021, OnSpot delivers full-service dermatology care, utilizing 45-foot state of the art mobile medical vehicles. Our 4 mobile medical vehicles include elegant reception areas, multiple private exam rooms and the first mobile Mohs surgery outfit to combine a mobile Mohs lab with custom surgical suites. The OnSpot team includes a proven dermatology start-up operations expert, a nationally recognized Mohs surgeon and an accomplished sales and marketing team with over 40 years’ experience. We have been enthusiastically received by 300+ communities in Southwest Florida, Palm Beach, and the Central Florida, Orlando area.We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following responsibilities/qualifications below:
Responsibilities:
- Greet patients with a smile upon their arrival to their appointment
- Check patients in & out
- Obtain and enter accurate demographic information
- Gather and input correct and accurate insurance information for each patient
- Process payments for patient co-pays, self-pay visits and purchased products
- Facilitate patient flow and identify potential delays by communicating with our patients and clinical staff
- Answer questions and offer information about our mobile medical practice
- Schedule or reschedule appointments for both new and established patients in person at our events
- Ensure our patients are receiving patient care like no other
Qualifications:
- Minimum two years of experience in a medical office environment preferred
- Experience scheduling patients
- Excellent verbal and written communication skills in a customer service environment
- Proficient in use of computers and software programs
- Ability to handle confidential and sensitive information
- Must be detailed oriented and able to handle multiple tasks
- Excellent computer and typing skills
Job Types: Part-time Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
- Dermatology: 1 year (Preferred)
- Medical receptionist: 1 year (Required)
Work Location: On the road