Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position.
Duties include
• Processing new and existing reservations through the phone, email, and third parties
• Conducting financial transactions for reservations and other services
• Receiving mail, documents, packages, and courier deliveries and distributing items accordingly
• Assisting guests with requests for local activities, car rentals and/or dinner reservations
• Assists with daily administrative tasks
Qualifications
• Concierge, or hospitality, experience
• Efficient problem-solving skills
• Ability to operate successfully in a cross-functional and busy environment
• Basic knowledge of Excel and Word
• Strong organizational skills
• Available to work weekdays, weekends, and holidays when necessary