About Observe.AI
AI Agents for customer experience.
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Redwood City, California
- Founded
- 2017
- Company type
- Privately Held
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle - from handling customer conversations to supporting frontline teams and optimizing operations.
Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.
Built on a CX-native foundation, Observe.AI works with global brands, like DoorDash, Transcarent, Affordable Care, Signify Health, and Verida, to improve customer satisfaction, boost productivity, and deliver consistent, scalable performance across every customer interaction.
Specialties
- AI Agents
- Agentic AI
- Conversational Intelligence
- Generative AI
- Customer Service Automation
- Omnichannel Customer Experience
- and Enterprise Security and Compliance
Company locations
275 Shoreline Dr, Redwood City, California 94065, US
Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.
On LinkedIn
- Followers
- 119,796
- People linked to this company
- 348
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
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Employer category
Other employer
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