Your mission As a Field Application Scientist at NanoTemper, you will bridge the gap between cutting-edge biophysical technology and customer success. You'll serve as a trusted scientific partner to researchers and biopharma teams, delivering expert application knowledge that brings measurable value to customers while driving product excellence. This customer-facing role combines hands-on technical expertise, scientific communication, and cross-functional collaboration to ensure our solutions seamlessly integrate into customer workflows and accelerate their research outcomes.
This is a remote, field-based role supporting customers across our Mid-Atlantic territory; candidates must live within the region.
Customer Engagement & Support
- Lead in-field and in-house customer demonstrations showcasing NanoTemper solutions and applications across diverse research contexts
- Support pre-sales technical discussions (remote and in-person) by understanding customer needs and aligning technologies to research workflows and scientific goals
- Prepare, present, and discuss demo and evaluation reports with customers and internal stakeholders to highlight experimental outcomes and instrument performance
- Manage demo unit booking and logistics to ensure timely customer access and smooth operation
- Perform instrument installation and on-site technical support, ensuring successful deployment and user confidence
- Deliver application-focused and in-field user training tailored to customer research applications
Scientific Communication & Representation
- Support and present at webinars, workshops, and scientific conferences, highlighting application insights, case studies, and experimental data
- Support conference activities, engaging attendees and providing technical expertise
- Collaborate with Marketing and Product Management teams to translate findings into impactful, customer-facing content
- Contribute automation and workflow integration expertise during customer discussions to enhance system utilization and efficiency
- Support development of application notes, protocols, technical posters, and presentations to share best practices and results
- Support Sales teams by sharing technical insights and helping refine application messaging
Market Insight & Cross-Functional Collaboration
- Gather and communicate market and application trends, competitive insights, and customer feedback to inform internal stakeholders
- Collaborate with Product Management and R&D teams on product performance feedback, feature development, and workflow improvements
Core Competencies
- Customer-centric mindset and scientific credibility: Build trust and long-term relationships by understanding customer challenges and delivering scientifically sound solutions
- Strong problem-solving and troubleshooting ability: Diagnose technical issues quickly and develop practical solutions that keep customers productive
- Effective communicator capable of translating complex data into clear insights: Present technical information in an accessible, compelling manner to audiences ranging from lab scientists to decision-makers
- Collaborative team player who thrives in a fast-paced, mission-driven environment: Work seamlessly across Sales, Marketing, R&D, and Product Management to drive customer success and company impact
Your expertise Required Qualifications
- Education: PhD or MSc in Biochemistry, Molecular Biology, Biophysics, Pharmaceutical Sciences, or related field
- Experience: 2+ years of hands-on laboratory experience with protein characterization, drug discovery, or biophysical techniques
- Technical Skills: Strong understanding of biophysical methods (e.g., binding affinity measurements, protein stability analysis, thermal shift assays), Experience with laboratory instrumentation and troubleshooting, Proficiency in experimental design, data analysis, and scientific reporting
- Communication: Excellent presentation and interpersonal skills with the ability to explain complex scientific concepts to diverse audiences
- Travel: Willingness to travel regularly (up to 50-70%) for customer visits, demonstrations, and conferences
- Driver's License: Valid driver's license and acceptable driving record required for travel to customer sites and field demonstrations
- Work authorization: Candidates must be authorized to work in the United States without employer-provided visa sponsorship now or in the future. We are unable to provide sponsorship for this position.
Preferred Qualifications
- Experience with NanoTemper technologies (Prometheus, Dianthus, Monolith) or similar biophysical platforms
- Background in antibody development, formulation science, fragment-based drug discovery, or biomanufacturing
- Experience in customer-facing roles (technical support, applications, or sales support)
- Track record of scientific publications or conference presentations
Why us? What We Offer
- The opportunity to work with cutting-edge biophysical technologies that accelerate scientific breakthroughs
- A collaborative, curious, and impact-driven culture guided by our values: Curiosity, Impact, and WE-power
- Direct engagement with leading researchers and biopharma teams across industry and academia
- Professional development opportunities including scientific conferences, training programs, and cross-functional projects
Our Values
- Curiosity: We dare to lead and take informed decisions despite known uncertainties. We ask difficult questions to challenge conventions and find the best solutions.
- Impact: We keep current and future customers at the core of what we do. Our actions make a tangible difference in achieving our vision.
- WE-power: With mutual trust, empathy, and appreciation, we create a safe environment that releases our full potential. We succeed together; we celebrate together.