Full job description attached & required/preferred skills are stated below.
COMPANY / DEPARTMENT CULTURE:
The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. The Medicaid Management Information System (MMIS) Replacement and Member Management Replacement Systems projects are the largest Information Technology projects.
The Business Analyst - Advanced will be assigned to projects for the South Carolina Department of Health and Human Services (SCDHHS), the Medicaid Agency for SC.
Candidates who enjoy working on complex, change-oriented projects will find this position attractive.
Objectives to Be Fulfilled by Candidate:
The principal duties of this position are to evaluate agency needs, as-is and to-be business processes, and technical designs to provide analysis and document requirements on strategies for information technology solutions and non-technical solutions. The Business Analyst - Advanced will serve on a team of business analysts responsible for providing detailed analysis and documenting business processes and requirements.
Specific duties include, but are not limited to:
- Serves as a liaison between the business programs community and the IT organization to provide technical solutions to meet user needs.
- Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.
- Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
- Assists in business process redesign and documentation as needed for new technology.
- Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.
- Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
- Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.
- Requirements development execution, including the elicitation, analysis, specification and validation.
- Documenting and analyzing agency business processes and recommending improvements.
- Documenting and analyzing data requirements and relationships.
- Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.
- Providing requirements interpretation and guidance to technical and test teams.
- Proactively identifying risks, issues, and action items leading to possible solutions.
- Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).
- May make recommendations for buy versus build decision.
- Research business rules, requirements, and models.
- Maintain business rules, requirements, and models in a repository.
- Other project-related duties.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- 5 years’ experience in government IT projects as a business analyst or related duties
- 5 years’ experience eliciting, mining, and documenting business rules, processes
- 3 years of Medicaid experience PREFERRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
- General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)
- MMIS experience (project or operations)
- Microsoft Office Project/Project Server
REQUIRED EDUCATION:
Bachelor’s degree in a technical, business, orhealthcare field. Experience in lieu of a degree year by year is acceptable ADDITIONAL SKILLS/DUTIES:
- Superb written and oral communications skills, including the ability to write requirements and Use Cases.
- Understanding of business modeling techniques, including the use of graphical process flow software
- Ability to effectively communicate to executive management, line management, project management, and team members.
- Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents.
- Knowledge of formal business process documentation.
The principal duties of this position are to evaluate agency needs, as-is and to-be business
processes, and technical designs to provide analysis and document requirements on
strategies for information technology solutions and non-technical solutions. The Business
Analyst - Advanced will serve on a team of business analysts responsible for providing
detailed analysis and documenting business processes and requirements.
Specific duties include, but are not limited to:
- Serves as a liaison between the business programs community and the IT organization
to provide technical solutions to meet user needs.
- Possesses expertise in the business unit(s) they support, as well as, an understanding
of the IT organization's systems and capabilities.
- Analyzes business partner's operations to understand their strengths and weaknesses
to determine opportunities to automate processes and functions.
- Assists in business process redesign and documentation as needed for new
technology.
- Translates high level business requirements into functional specifications for the IT
organization and manages changes to such specifications. Educates the IT
organization on the direction of the business.
- Negotiates agreements and commitments by facilitating communication between
business unit(s) and IT from initial requirements to final implementation.
- Possesses an understanding of technological trends and uses this knowledge to bring
solutions to business units supported to enhance the enterprise's competitive edge.
- Requirements development execution, including the elicitation, analysis, specification
and validation.
- Documenting and analyzing agency business processes and recommending
improvements.
- Documenting and analyzing data requirements and relationships.
- Participating in the requirements management processes, including change control,
version control, tracking and status reporting, and traceability.
- Providing requirements interpretation and guidance to technical and test teams.
- Proactively identifying risks, issues, and action items leading to possible solutions.
- Interacting with internal and external organizations (i.e. vendors, State and Federal
government agencies, State providers and beneficiaries, and other stakeholders).
- May make recommendations for buy versus build decision.
- Research business rules, requirements, and models.
- Maintain business rules, requirements, and models in a repository.
- Other project-related duties.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
- 5 years’ experience in government IT
projects as a business analyst or
related duties
- 5 years’ experience eliciting, mining,
and documenting business rules,
processes
- 3 years of Medicaid experience
PREFERRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
- General Subject Matter Expertise as
it relates to Medicaid or other
healthcare insurance experience
(project or operations)
- MMIS experience (project or
operations)
- Microsoft Office Project/Project
Server
REQUIRED EDUCATION:
Bachelor’s degree in a technical, business, or
healthcare field. Experience in lieu of a
degree year by year is acceptable
ADDITIONAL SKILLS/DUTIES:
communications skills, including the
ability to write requirements and Use
Cases.
- Understanding of business modeling
techniques, including the use of
graphical process flow software
- Ability to effectively communicate to
executive management, line
management, project management,
and team members.
- Experience and ability to obtain
business processes and requirements
information by interviewing business
personnel and by mining laws,
regulations, and policy documents.
- Knowledge of formal business
process documentation.
INTERVIEW PROCESS (who will conduct i/v,
phone or in-person, how many rounds of
i/v)?
The interviews will be conducted via
Microsoft Teams. Video will be required.
Requirements
Required Skills
Skill Type
Skill Name
CertificationEducationLicenseOtherSkill Bachelor’s degree in a technical, business, or healthcare field. Experience in lieu of a degree year by year is acceptable
CertificationEducationLicenseOtherSkill 5 years’ experience in government IT projects as a business analyst or related duties
CertificationEducationLicenseOtherSkill 5 years’ experience eliciting, mining, and documenting business rules, processes
CertificationEducationLicenseOtherSkill 3+ years of Medicaid experience
Preferred Skills
Skill Type
Skill Name
CertificationEducationLicenseOtherSkill General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)
CertificationEducationLicenseOtherSkill MMIS experience (project or operations)
CertificationEducationLicenseOtherSkill Microsoft Office Project/Project Server
