Host / Hostess
Location: Cincinnati, OH
Restaurant: Nicola's Ristorante
Position Type: Part-Time / Full-Time
Position Summary
Nicola's Ristorante is seeking a friendly, professional, and organized Host / Hostess to be the first point of contact for our guests. The ideal candidate will create a warm and welcoming atmosphere while managing reservations, coordinating seating, and supporting the service team to ensure an exceptional dining experience.
Key Responsibilities
• Greet guests promptly and warmly upon arrival.
• Manage reservations and waitlists using the restaurant’s reservation system.
• Escort guests to tables while providing menus and initial information.
• Coordinate table seating to maintain smooth service flow and server rotation.
• Answer phone calls and assist with reservation inquiries.
• Maintain cleanliness and organization of the host stand and entrance area.
• Communicate guest needs and seating updates with servers and management.
• Assist with guest departures and thank guests for dining with us.
• Support front-of-house operations during peak service times.
Qualifications
Qualifications
• Previous host, customer service, or hospitality experience preferred.
• Excellent communication and interpersonal skills.
• Ability to remain calm and organized in a fast-paced environment.
• Strong attention to detail and multitasking ability.
• Friendly, positive, and professional demeanor.
• Availability to work evenings, weekends, and holidays as needed.
Physical Requirements
• Ability to stand and walk for extended periods.
• Ability to move quickly through the dining room when needed.
What We Offer
• 70% company covered medical, dental, and vision insurance for full time employees
• A supportive and team-oriented work environment.
• Opportunities for growth within the restaurant.
Ideal Candidate
The ideal host for Nicola's Ristorante is someone who loves hospitality, values guest experience, and thrives in a polished, upscale dining environment .