Job Title: Security Rover
Reports To: Shift Supervisor
FSLA Status: Non-exempt
Hours: 6AM-4PM (Wednesday and Thursday off)
Compensation: 19-20/hr
Description
The Security Rover at Newfields is responsible for maintaining a safe and secure environment for all visitors, staff, and exhibits. This includes monitoring the premises, helping and services as requested, and conducting thorough safety inspections. The officer will also manage access points, perform security screenings, and patrol all public areas to ensure the protection of patrons and artworks. In addition, the role requires staying informed on all museum policies and procedures, handling sensitive information with discretion, and responding effectively to emergencies. The ideal candidate will demonstrate professionalism, vigilance, and the ability to handle high-stress situations calmly.
Responsibilities
- Monitor premises to prevent and address harmful activities, ensuring the execution of security and safety responsibilities
- Conduct AM unlocking (detailed checks of buildings) to ensure optimal security measures are maintained
- Provide services upon request, including unlocking doors, escorts, and guests’ assistance
- Aid visitors with inquiries and uphold museum regulations, maintaining a professional and service-focused representation of the Museum and its security team
- Perform comprehensive safety inspections throughout the campus.
- At times, help with loading dock duties, including package reception and the registration of guests and contractors, following established protocols
- Oversee the GT Service Gate, ensuring proper entry checks, receipt of deliveries, and contractor admittance
- Patrol all public areas, including galleries, Lilly House, Gardens, and Fairbanks Park, to observe patrons and artworks, preventing any potential harm or damage
- Keep current on policies, procedures, and program changes
- Review and respond to all emails within 24 hours
- Ability to document both injury-related and non-injury incidents
- Perform security screening at campus and building entry points and manage the entry of guests via metal detectors, and bag checks to ensure prohibited items remain off campus
- Perform high activity bag checks during events for multiple hours per shift
- Staff in this position may become aware of private, personal, and sensitive information that should not and cannot be shared with others, unless cleared through Management
- Implement appropriate emergency responses to fire, safety, and access procedures (door alarms, Fike panels, condensation)
- Ability to react appropriately in emergency and high stress situations
- Interaction with individuals who are not guests. In a non-aggressive manner to de-escalate potential threats.
- Notify supervisors and control room operators of any issues with vehicle and golf cart maintenance
- Any disputes or issues involving guests, employees, or others, communicate promptly with a supervisor.
- Supervisor must be contacted upon any arguments or concerns between you, guests, employees, or non-guests
- Routine efficiency checks will be conducted periodically with a supervisor
- Punctual and adaptable to schedule changes to ensure smooth daily operations
- Participate and complete required courses provide through Newfields University
- During periods of severe weather, building maintenance, or holidays, it is mandatory for essential security personnel to be present at work
- Other additional duties assigned
Required Skills
- Ability to read and comprehend directions, instructions, and memorandums
- Ability to communicate effectively verbally
- Ability to adapt to prolonged standing and walking
- Applicant must have a base level understanding of email handling to send, receive and communicate through electronic mail.
- Ability to comprehend and understand detailed written or oral instructions. The ability to think critically and deal with problems involving a few concrete variables in standardized situations.
- Ability to access the internet and communicate through virtual trainings
- Valid Indiana Driver’s License. All Newfields employee must possess a valid Indiana driver’s license to drive any of the Newfields vehicles
- Proficiency in using military time to fulfill job responsibilities is also required
- Adaptable in revising tactics and approaches in response to evolving situations, new intelligence, or new hazards.
Education and/or Experience
- Applicants must have a high school diploma/GED equivalent
- Ability to complete the required Security training for the position
- Proficiency in use of computer programs such as Microsoft Office (Word/Outlook/Excel)
Physical Demands of Work Environment The physical demands and work environment characteristics described here are representative of that that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: Requires a diverse range of physical activities and sensory abilities. Employees are expected to have the ability for various movements such as standing, walking, climbing, and sitting for 70% of the workday. Additionally, the role demands the sensory acuity to perform tasks requiring sharp vision and keen hearing, taste, and smell. These requirements ensure that the employee can safely and effectively perform the job duties. The role demands a balance of alertness and the ability to remain calm and composed, ensuring the safety of the art, the environment, and the visitors.
Work environment: The work environment for this position is dynamic and requires adaptability to various outdoor conditions. Employees will be expected to perform their duties in all weather, from intense heat to cold, rain, or snow. Noise levels can be a factor at times. Lighting conditions will vary, with periods of low light at dawn or dusk and the potential for bright light during daytime hours. Safety measures and appropriate gear are provided to ensure employee well-being in these conditions.
