New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products. Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store. Apply to join New Era's team!
New Era is continuing its digital transformation, from customer-facing initiatives such as tier-one commerce to internal changes in how we deliver programs through Agile frameworks and innovation. As our team evolves, we are adding the skill sets needed to support this shift. The Project Analyst supports New Era's global project portfolio by turning business needs into actionable insights that drive strategic decisions. Based at Headquarters and reporting to the Manager, PMO, the Project Analyst is a core member of the Enterprise Project Management Office. The role works with cross-functional stakeholders and senior leadership across global regions to assess project value, develop business cases and ROI analyses, and prepare executive-level presentations. The Project Analyst also maintains portfolio reporting, dashboards, governance documentation, and project coordination, giving leadership the visibility needed to prioritize initiatives, optimize resources, and deliver business value. The Information Technology team at New Era Cap enables the organization’s operations by delivering reliable, secure, and innovative technology solutions. They manage enterprise systems, infrastructure, and digital tools to support day-to-day business activities and enhance productivity across teams. The team partners cross-functionally to implement technology initiatives, provide technical support, and drive continuous improvement in system performance, data security, and user experience.
Responsibilities
- Evaluate project requests submitted through the PMO intake process by conducting ROI, cost-benefit, and business impact analyses to support investment decisions
- Develop business cases, executive presentations, and strategic recommendations for leadership review
- Prepare materials, track decisions, and follow up on action items for executive steering and portfolio prioritization forums
- Collaborate with cross-functional stakeholders to gather business requirements, define project scope, and ensure alignment with organizational objectives
- Stay attuned to business direction and strategy to identify improvement opportunities and initiatives that advance technology solutions and increase business value for New Era
- Create and maintain executive dashboards, KPI reports, and data visualizations that provide actionable insight into project and portfolio performance
- Coordinate project timelines, meetings, deliverables, and stakeholder communications across multiple business functions and global regions
- Maintain project documentation and governance artifacts, including charters, RACI matrices, RAID logs, decision logs, and meeting action items, in line with PMO standards
- Monitor project risks, dependencies, and issues, and escalate them to the Manager, PMO and project leads as needed
- Support portfolio planning, prioritization, resource allocation, and capacity planning
- Ensure the accuracy, integrity, and consistency of project data, reporting, and documentation across all active initiatives
- Identify opportunities to improve PMO processes, templates, and reporting, including through automation and AI-enabled tools
- Act as a champion of change in New Era's digital transformation, elevating peers and colleagues through example and collaboration
- Keep all sensitive matters confidential
- Perform other duties as assigned
Knowledge, Skills and Abilities
- Knowledge of project management, business analysis, governance frameworks, and strategic planning, with the ability to apply Agile methodologies in a cross-functional, global environment
- Skilled at evaluating business initiatives through ROI analysis, cost-benefit assessments, and data-driven insights
- Strong analytical and reporting skills, including the ability to develop dashboards, reports, KPI metrics, and data visualizations that support decision-making
- Effective communicator who can distill complex information into clear, executive-ready recommendations and presentations and build trusted relationships with stakeholders
- Well organized and detail-oriented, with the ability to manage multiple projects, priorities, timelines, and deliverables while identifying risks, dependencies, and process improvement opportunities
- Able to work both independently and collaboratively in a fast-paced, global environment
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Education and Experience
- Bachelor's degree in Business, Management, Information Technology, or a related field preferred; additional experience in lieu of degree may be considered
- Three (3) to Five (5) years of experience supporting project management, business analysis, or strategic initiatives using formal methodologies such as PMI, Agile/Scrum, Waterfall, or Lean.
- Experience working directly with senior management and key stakeholders
- Experience developing and maintaining project governance artifacts, including charters, RACI matrices, RAID logs, status reporting, and risk and issue tracking
- Experience with project management and collaboration tools such as Jira, Asana, or Confluence, and analytics and visualization platforms such as Power BI or Tableau
- Familiarity with AI productivity tools, such as Microsoft Copilot, to streamline reporting, documentation, and analysis
- Consumer products or apparel industry experience preferred
- CAPM, PMP, CBAP, or similar certification a plus
Travel Requirement
- The location for this position is 100% on-site in Buffalo, NY
- 10% to 20%; domestic and/or global
The salary range for this posted position is $75,000 - $95,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience. Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth. As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer! #LIOnsite #LI Onsite