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Neuron 7

Software Development · United States

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About Neuron 7

Purpose-built AI agents for complex service operations.

Industry
Software Development
Company size
51-200 employees
Headquarters
San Jose, California
Founded
2020
Company type
Privately Held
Company profile name
Neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence. Help every team member resolve issues like a pro on day one. Learn more at neuron7.ai.

Neuron7 brings together expert knowledge and data across thousands of products and issues into a Smart Resolution Hub.

AI provides turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds.

-Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding

Neuron7 is headquartered in San Jose, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by Smithpoint Capital, Battery Ventures, ServiceNow Ventures, and Nexus Venture Partners.

Specialties

  • Artificial Intelligence
  • Service Intelligence
  • NLP
  • Predictive Service
  • Service Transformation
  • First Call Resolution
  • Mean time to Repair
  • Field service
  • AI Data Readiness
  • resolution intelligence
  • AI-powered search
  • customer service automation
  • LLMs
  • GenAI
  • Intelligent Search
  • technical support
  • self-service
  • service copilot
  • first time fix
  • and faster onboarding

Company locations

  • 101 Metro Dr, STE 520, San Jose, California 95110, US

  • Bangalore, Karnataka 560037, IN

Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.

On LinkedIn

Followers
12,094
People linked to this company
130

People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.

Employer category

Other employer

Estimated from the company profile. This category has not been confirmed by the employer.