Job Title: Pharmacist Supervisor (Front-end)
Location: Hybrid (Lake Mary, FL)
About Neovance:
At Neovance, we’re transforming the patient experience by driving better outcomes through compassion, innovation, and operational excellence. With more than 30 years of experience partnering with the biopharmaceutical industry, we deliver agile, technology-enabled patient access solutions that help people start and stay on therapy.
Our expertise spans HUB services, patient assistance programs, field reimbursement, nursing, and non-commercial pharmacy - each designed to remove barriers to care and ensure patients receive the therapies they need when they need them.
Guided by our values of Agility, Integrity, Tenacity, Unity, and Quality, we work as one Neovance team to optimize access, enhance adherence, and make a meaningful impact, one patient at a time.
The Opportunity:
As a Pharmacist Supervisor on our Front End team, you’ll lead a team of staff pharmacists performing data verification and front end clinical review, making sure every prescription moves to fulfillment accurate, compliant and clinically appropriate.
This is a hands-on, player-coach role. You’ll work in the verification queue every day alongside your team, model the clinical and productivity standard, and turn coaching and training into measurable results. You’ll report to the Front End Operations Manager and partner closely with the Pharmacist in Charge. As part of our agile team, you may also cover teams, queues or programs in other functions as volume and staffing require.
This hybrid role combines on-site work at a Neovance pharmacy with remote work. Schedules may include daytime, evening, weekend or holiday coverage, plus an on-call rotation.
If you’re a pharmacist supervisor, lead pharmacist or pharmacy manager who loves developing people and holds a high bar for quality, we’d love to talk.
What You'll Do:
- Work in the data verification queue every day, including prescriber clarification calls, while meeting queue participation and personal productivity goals.
- Review provider orders, detect incompatibilities and verify prescriptions meet state and federal requirements.
- Direct your team’s daily work, including workload, workflow assignments, schedules, overtime and time-off approvals, to meet client requirements and service levels.
- Give real-time feedback and hold 1:1s with each pharmacist at least every two weeks, using performance data to remove barriers and support development.
- Coach to clinically appropriate verification, reduce unnecessary rejects and rework, and manage support and performance improvement plans with your manager and HR.
- Interview and onboard new pharmacists, keep training plans and competency records current, and help build future leaders.
- Serve as a clinical resource for complex medication therapy questions, and identify and report adverse events and product complaints.
- Monitor accuracy and efficiency, support audits and root cause investigations, partner with the Pharmacist in Charge on DEA, FDA and Board of Pharmacy requirements, and take part in the after-hours on-call rotation.
What You'll Bring:
- S. in Pharmacy required; Pharm.D. preferred.
- Current, active pharmacist license in good standing in Florida and the ability to obtain additional state licenses as needed.
- 4+ years of pharmacist experience in a retail or specialty pharmacy setting.
- 2+ years in a lead, supervisor or senior pharmacist role.
- Strong clinical judgment and expertise in FDA regulations, pharmacology and pharmacy law compliance.
- Proficiency with pharmacy management systems (EPS preferred) and the ability to manage multiple priorities.
- Preferred: coaching and performance management experience, including comfort with difficult conversations; experience managing to productivity and quality metrics; and data verification, prescription intake or order entry experience in a high-volume pharmacy.
All job offers are determined based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Regular, full-time, or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including:
- Medical, Dental, and Vision coverage
- Life Insurance
- Short- and Long-Term Disability
- 401(k) with a 5% company match with immediate vesting
- Personal Time Off (PTO) or Flexible Time Off (FTO)
- Company bonus where applicable
Neovance conducts all official hiring processes exclusively through verified channels. We do not extend employment offers or confirm hiring decisions based solely on email communication. We encourage you to be vigilant against fraudulent hiring messages - especially those offering unusually high pay, requesting personal information early in the process, or claiming to extend an offer without an interview. For a full list of our job openings visit our career page.