Nemours Children's Health is seeking a Rehabilitation Program Coordinator (Therapy Services), Part-Time, to join our team in Wilmington, Delaware.
This position is responsible for coordinating the referral/admission/discharge process for the inpatient and comprehensive outpatient rehabilitation programs. Serves as the liaison to the referral sources, hospital authorization, utilization management, case management, families and the rehabilitation team to ensure seamless transition throughout the rehabilitation programs.
Provides patient examination, evaluation, intervention, documentation, parent/caregiver education, communication, and coordination of care with medical/clinical staff and outside agencies as appropriate within the guidelines designated by the department and the Delaware Valley policies and procedures.
Maintains core competencies and any additional competencies determined to be necessary by the management team to ensure patient care needs are met.
This position includes both administrative and clinical duties.
Essential Functions:
- Coordinates the referral/admission process for the inpatient and outpatient rehabilitation programs with the Program Manager, attending physician, nursing and Admissions department.
- Provides medical record review for patient referrals. Reviews and assesses the individual’s personal and medical history, status, diagnosis, prognosis, and current treatment plan. Reviews and analyzes referral information in consultation with the family and health care team members. Arranges for family tour and/or provision of informational materials about the program.
- Provides payers’ representatives (case managers/utilization review analysts) with information regarding the rehabilitation program at Nemours Children’s Hospital DE.
- Identifies any temporary or permanent alterations in function that have resulted from the injury or illness, including potential challenges related to psychological and/or psychosocial function and community reintegration.
- Assesses the family’s knowledge base, learning needs, expectations, and options for discharge disposition.
- Documents all required insurance information including authorization numbers, contacts, and phone numbers.
- Tracks therapy visits for patients in the comprehensive outpatient rehabilitation program and notifies the Therapy Auth team when more visitations are needed.
- Participates in patient/family team conferences, team rounds and monitors the patient’s goals/outcomes for appropriate length of service and/or quality of care.
- Collaborates with the healthcare team and coordinates the discharge plan with the case manager.
- Maintains rehab program specific data. Works collaboratively with the Utilization Management and Finance departments to track designated clinical and organizational indicators, i.e., discharge delays, delays in services and inpatient days denied.
- Participates in marketing activities to help increase awareness and use of the rehabilitation program, including but not limited to periodic site visits to referring facilities and potential referral source
Job Requirements:
- Bachelor's Degree required.
- Valid State of Delaware Physical Therapist, Occupational Therapist, or Speech Language Pathologist License required upon hire.
- Minimum of one (1) to three (3) years experience required.
- Basic Life Support (BLS) certification through the American Heart Association is required within 6 months of hire date and must be maintained for duration of employment.
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.