Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.
The Commingle Shift Supervisor is responsible for overseeing all production activities during their assigned shift and is accountable for the overall performance, productivity, and efficiency of shift operations. This position supervises and supports machine operators, ensures production goals are met, maintains quality and safety standards, and promotes a productive work environment. The Shift Supervisor is also responsible for training new employees, providing ongoing coaching and, guidance and effectively managing a team of machine operators to achieve operational objectives.
Supervisory Responsibilities:
- Directly supervises approximately 25 employees in the Department
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
- Responsibilities include training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Duties/Responsibilities:
- Holds quality control meetings throughout the work year to keep employees informed of quality issues and any new procedures
- Monitors quality of work throughout the job process
- Schedules daily workflow by directing employees accordingly to meet customers' expectations
- Keeps customer work queue updated daily
- Monitors daily production of all employees
- Schedules overtime when necessary
- Ensures adequate parts and supplies are available
- Holds training classes and cross trains employees
- Follows established training plans and completes documentation
- Keeps employees abreast on USPS mailing regulations
- Checks production records to ensure accuracy
- Keeps employees logs or files accurate and up to date.
- Keeps daily production schedules updated
- Checks employees' time sheets and adjusts accordingly
- Enforces company and department safety rules
- Ensures work area is neat and orderly to avoid accidents
- Reports injuries and completes paperwork for all worker compensation injuries
- Conducts quarterly meetings on safety training
- Coordinates with maintenance to keep machines in optimal working order
- Troubleshoots and maintains equipment when necessary
- Performs other duties as required
Required Skills/Abilities:
- Problem Solving - Collects relevant data; analyzes and draws proper conclusions; develops and implements proper conclusions; develops and implements appropriate action plan
- Innovating - Finds better ways of doing the work, solving job problems
- Motivating - Inspires subordinates to excel in performance by appealing to their human
- needs, values, and emotions (achievement, recognition, involvement, self-esteem, a sense
- of belonging, respect, teamwork)
- Resiliency - Leaders possess the strength and high energy level to pursue their vision and
- Energizes others to do so, despite major setbacks and failures
- Accessibility - Leaders are open, informal, and straight with people in a constant
- interactive process
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to speak effectively before groups of employees of organization
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers
Education and Experience:
- High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience
- Forklift License
Physical Requirements:
- Regularly required to walk and reach with hands and arms
- Frequently required to stand and talk or hear
- Occasionally required to sit; use hands to finger, handle, or feel; and stoop, kneel, crouch, or crawl
- Must frequently lift and/or move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, and color vision
- Frequently exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is constant and moderately loud
Location: Frederick, MD Schedule: 2nd Shift Hours: 6:00 PM - 4:45 AM
Benefits:
- 401(k) matching
- Dental Insurance
- Health insurance
- Paid time off.
- Vision insurance
Moore Company participates is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Moore Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Moore Company participates in the E-Verify program. Must be authorized to work in the United States and successfully pass a comprehensive criminal background investigation.