Summary You will serve as a IT Specialist (SYSADMIN) in the Command Support Division, Business Department of NAVSUP FLT LOGISTICS CNTR PUGET SOUND. FLCPS supports Navy and joint forces in PACNORWEST through excellence, integrity, and action. Command Support Division analysts and IT staff administer IT assets/procurement, phones, ERP, SharePoint/Power Platform, telework, facilities, vehicles, property, safety, parking, risk, records, and directives. Responsibilities You will serve as the Activity Contract Technical Representative (ACTR) for the Navy's Next Generation (NGEN) information technology contract. You will provide oversight, technical support, and interpretation of Federal law, DoD, Navy, and NAVSUP Information Technology (IT) policies. You will serve as the primary point of contact for NGEN contractor issue escalation and command input on NGEN orders, requirements, funding, payment, and contractor performance. You will proactively investigate command IT needs and order NGEN resources and services to fulfill requirements. If NGEN does not provide the required service or support, you will pursue alternate acquisition. You will develop statements of work (SOW), understanding of contract clauses based on laws; policy, and procedures. You will travel to alternate worksites, such as Bangor, Whidbey Island, and Everett routinely. You will maintain inventory control of all command IT equipment. You will serve as the primary point of contact for all IT or technology related questions and issues. You will be a command FlankSpeed Champion and PureBred Mobility Agent. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Thoroughly reviewing system configurations, equipment inventories, and policy compliance documents to ensure zero-error operations. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Providing high-level technical support, troubleshooting complex IT issues, and advising leadership on system capabilities. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Clearly articulating technical concepts, cyber security risks, and hardware requirements to both technical and non-technical stakeholders. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Identifying system bottlenecks, diagnosing network/hardware failures, and resolving compliance gaps. Workforce Certification: This position has been designated as a Cyberspace Workforce position in the DoD Cyber Workforce Framework (DCWF) work role of IT Specialist (SYSADMIN) 411 Technical Support Specialist (Cyberspace) proficiency level Advanced and, as a condition of employment, the incumbent of the position is required to obtain within 6 months of entry on duty and maintain qualification in accordance with DoDM 8140.03 Cyber Workforce Qualification and Management Program. Primary WRC 411, Secondary 722 If you already qualify for a DCWF work role, please list the WRC in your Resume. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education N/A Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP Applicants: PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference: Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.