Job Description and Duties Under the direct supervision of the Office Services Supervisor II (OSS II) in the Institutions Mailroom, the Office Assistant (OA) (General) is responsible for sorting and searching all incoming and outgoing mail. Complete contraband forms, record visiting forms, money orders and checks. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Effective July 1, 2025, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires that each full-time employee receive a 3% reduction in pay in exchange for five (5) hours of PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes. Applications received without a completed Employment History section of application or “see Resume” indicated may be automatically screened out and not be considered. Candidate pool may be screened to determine the most qualified candidates for potential interviews. CDCR/CCHCS employees are encouraged to use their existing CDCR email address on their job application. This advertisement is for an Office Assistant (General) position(s) located at Mule Creek State Prison in Ione, Amador County. Please indicate the position number on your application: 025-218-1441-XXX. Note: Main communication for this position with be through email. Please ensure you have a valid email address on your application. You will find additional information about the job in the Duty Statement. Working Conditions Mule Creek State Prison, in Ione, offers free on-site parking, on-site fitness center, on-site dining option, and is within a one-hour drive to the Sacramento area. This position works 100% in office at Mule Creek State Prison Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- OFFICE ASSISTANT (GENERAL) Additional Documents
- Job Application Package Checklist
- Duty Statement Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.
Mission
To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. Commitment The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities. CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department. CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at https://www.naces.org/ Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to http://www.e-verify.gov/ This advertisement may be used for other vacancies that occur during the life of this recruitment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.
Benefits
Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov. Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx. Information on benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx. Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx. This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Examination Information:
To obtain list eligibility for the Office Assistant (General), before applying for the position(s), you should first take and pass the examination here Exam Bulletin | CalCareers
Statement of Qualifications:
To be considered for this position, applicants must submit a "Statement of Qualifications" (SOQ) of no more than two (2) pages long, typed in 12-point Arial font. The document must be titled "Statement of Qualifications" and include your name and the Job Control number in the upper right-hand corner. Resumes and cover letters will not be accepted in lieu of the SOQ, and failure to submit a complete document adhering to these specifications will result in disqualification from the interview process.
Please explain your experience as it pertains to the following:
- Your Customer Service experience.
- Your experience working with others in a collaborative environment.