JOB SUMMARY
The position is responsible for the driving, delivering, and application of Mountain View Co-op (MVC) agronomy products. The Driver must maintain a positive and cooperative attitude that promotes teamwork, integrity, honesty, and helpfulness. The Driver must embrace and exhibit MVC’s philosophy and culture of customer service.
REPORTING RELATIONSHIP
Reports to the Agronomy Location Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Establish and maintain a positive customer service experience.
- Establish and maintain a positive experience for MVC customers, clients, and vendors, through professional interpersonal interactions.
- Report for duty in a fit condition, complying with the location dress code and acceptable personal hygiene.
- Handle any customer complaints in a prompt and professional manner.
- Provide feedback to Managers.
- Maintain established methods of communications as prescribed by management.
- Drive various MVC equipment including commercial vehicles to haul crops, supplies, or tools.
- Inform all customers of any safe product handling procedures.
- Adjust, repair, and service farm machinery.
- Observe and troubleshoot machinery operation to detect equipment malfunctions.
- Notify manager when equipment malfunctions.
- Provide emergency/unscheduled repairs of production equipment.
- Manipulate controls to set, activate, and adjust mechanisms on machinery.
- Provide custom spraying services for customers.
- Drive a tandem axle truck with trailer to locations.
- Mix the chemical(s) per direction of Agronomy Location Manager.
- Drive to and from locations.
- Utilize proper operation and maintenance of equipment.
- Comply with MVC policies/procedures and DOT regulations.
- Practice and encourage workplace safety and hold self and others accountable to uphold workplace safety standards.
- Report all accidents and incidents including but not limited to those involving driver, equipment, and property damage.
- Promptly report any delays, events, or irregularities.
- Avoid damage to customer buildings and property, using extreme caution when driving onto any property.
- Work with other MVC divisions including Energy, Grain, and Retail.
- Other duties as assigned.
ESSENTIAL SKILLS & ABILITIES
Knowledge and understanding of:
- Customer service
- Basic math
- MVC products and purposes
- Equipment operation and maintenance
- Tools, materials, methods, and practices used in farm equipment maintenance
- Safety rules, procedures, and practices
Ability to:
- Establish effective working relationships with management, co-workers, and the general public.
- Embrace and exhibit MVC culture of customer service.
- Maintain an excellent driving record.
- Report to work on-time and as scheduled.
- Communicate effectively with others in both technical and non-technical terms.
- Operate light and heavy equipment.
- Operate a front end loader and forklift.
- Operate a smartphone.
- Follow verbal and written instructions.
- Drive within the State of Montana in all weather conditions.
- Work the hours required of the position during peak seasons, which will include weekends.
MINIMUM QUALIFICATIONS
Education/Experience/Training:
- High School diploma or GED
License/Certification:
- Valid Class A Commercial Driver’s License issued by the State of Montana
ESSENTIAL PHYSICAL ABILITIES
The physical demands described herein are representative of those that are required by the employee in order to successfully perform the essential functions of the job. The work environment characteristics described herein are representative of those an employee will encounter while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, unless doing so would pose an undue hardship.
Essential Physical Abilities:
- Clarity of speech and hearing that permits the employee to communicate effectively with internal and external customers.
- Clarity of vision to include; near and far vision, ability to focus while operating computers and viewing monitors, and ability to read printed materials.
- Manual dexterity that permits the employee to operate smart phone, electronic log, and operate equipment.
- Personal mobility that permits the employee to enter, operate, and exit motor vehicles.
- Ability to lift 70 pounds.
- Ability to walk, stand, and reach for the duration of the shift.
- Ability to drive and sit for extended periods of time.
- Ability to occasionally stoop, kneel, and climb.
- Ability to navigate uneven terrain.
Working Conditions:
- Work is generally performed in an outdoor environment.
- Travel is required in all weather conditions.
- Various noise levels are present in the work environment, from low to moderately loud.
DISCLAIMER
The above statements are intended to describe the general nature and level of work to be performed. They are not intended to be an exhaustive, all-inclusive list of responsibilities, duties, and skills required of the employee.
EQUAL OPPORTUNITY & REASONABLE ACCOMODATION
MVC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected category including; race, color, religion, creed, sex, gender identification, sexual orientation, disability, age, national origin, veteran status, or genetic information.
MVC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in its employment, services, programs, and activities. To request reasonable accommodation, contact Human Resources at 406-453-5900.