Position Summary
The Bag Check Attendant provides secure, friendly, and efficient storage services for the guests’ personal belongings while delivering exceptional guest service. This role helps ensure a positive guest experience by maintaining an organized bag check area and safeguarding guests’ items throughout the day.
Key Responsibilities
• Greet guests in a friendly and professional manner
• Receive, tag, store, and retrieve guests’ bags, backpacks, and personal items accurately
• Maintain an organized and secure bag storage area
• Verify claim tickets before releasing stored items
• Answer guest questions and provide information about mountain facilities and services
• Monitor the bag check area to ensure the safety and security of store belongings
• Report lost, damaged, or suspicious items according to mountain procedures
• Follow all cash handling procedures
• Complete required training as assigned by mountain leadership
• Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
• Other duties as assigned by mountain leadership
Qualifications, Environment, & Compensation
Qualifications
• Strong communication and customer service skills
• Reliable transportation and regular attendance
• Ability to stay organized and multitask in a fast-paced environment
• Ability to work independently and autonomously
• Ability to work flexible schedules including weekends, nights, and holidays
• Must be eligible to work in the United States
• Successful completion of background check
Work Environment & Physical Requirements
• Ability to stand for extended periods of time and perform repetitive physical tasks
• Ability to work in an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors
• Ability to work in busy, sometimes noisy environment
• Ability to lift up to 30 lbs
Compensation & Benefits
• Compensation: $17.50/hour
• Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)