GENERAL JOB DUTIES: Service Cranes and Hoists for Morrow Equipment Company. ESSENTIAL JOB FUNCTIONS: - Ability to effectively communicate with co-workers, customers and vendors in a professional business environment, demonstrating a commitment to providing outstanding customer service. - Ability to work in a collaborative manner with all personnel to ensure tasks are completed timely. - Required to have excellent organizational skills and the ability to multi-task and adjust priorities as necessary in order to meet deadlines. - Ability to handle confidential information in a professional and respectful manner. - Demonstrates a can-do attitude by being self-driven, personable, and dependable. - Respectful and appropriate verbal and non-verbal communication style to express ideas, thoughts, and feelings to everyone while performing for/or representing the Company. - Strong focus towards serving internal and external customers with courtesy, tact, calmness, timeliness, sincerity, and empathy. - Successful problem-solving skills, including the identification, resolution, prevention of problems, and being a good listener - Effective speaking and writing skill and ability, including face-to-face, by phone, email, reports, and other required documentation - Detail-oriented with an ability to plan and prioritize work activities with a focus on quality and timeliness - Ability to adapt to changes in the work environment, manages competing demands, and is able to multi-task and deal with frequent changes, delays, or unexpected events. - Computer proficiency, including ability to use e-mail, Microsoft Word and Excel, PDFs, internet browsers, etc. - Provide technical assistance to erect, climb, dismantle and perform maintenance and repairs to cranes and personnel/material hoists in district region and other locations as required. - Ability to read and interpret technical documents, including manufacturers published instructions, parts and equipment specifications, catalogs, manuals, etc. - Ability to read electrical schematics. - Knowledge of electrical and mechanical hoist and crane systems. - Ability to service motor controls and diagnose electrical problems. - Proper loading of equipment on trucks for transporting equipment from jobsites. - Ability and willingness to assist District Service Manager and Shop/Yard Foreman with maintenance and repair of cranes and hoists when not assigned to a jobsite. - Ensure the maintenance and preventative maintenance is performed on all assigned tools. - Ensure all assigned lifting equipment is inspected and maintained in a safe operating condition. - Following of all Company safety rules, policies, and procedures at all times, including proper usage of Company-supplied PPE as required, including hard hats, safety glasses, body harnesses, arc flash, etc. - Ability to represent the Company in a professional manner, which includes wearing of Company supplied MEC Branded shirts or FR uniforms, and proper maintenance of Company vehicles, tools, and equipment. - Understanding and compliance with Company policies, OSHA, Applicable ASME B30 safety standards, State and local specific safety regulations, and site-specific safety plans as they apply to crane and hoist erection, dismantle, climbing, maintenance and repair. - Notifies the District Service Manager or, if unavailable, the Corporate Safety Director, Corporate Service Manager or Vice President of Operations of unsafe conditions and/or practices. - Complying with safety regulations, standards and Company policies. - Responsible for timely completion and submission of required paper work and reports to the Corporate office. - Safeguard tools and equipment belonging to the Company. - Ability to lift 50 pounds. - Ability to work at heights as required - Ability and willingness to work extra hours, including overtime and on-call availability, accordi g to business needs. - Performance of other duties as assigned by District Service Manager or Field Service Manager.
