About the Position
Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $59,237 to $82,308, based on the candidate’s qualifications and experience.
WHO WE ARE
The Montgomery County Department of Correction and Rehabilitation (DOCR) is a civilian agency managed by professionals in the correctional field. The Inmate Records section of DOCR operates 24 hours/7days weekly, providing administrative services to multiple public safety stakeholders, including judicial officers, court personnel, law enforcement agencies, offenders and their families, and the public. The responsibilities consist of numerous tasks which involve processing and ensuring the accurate maintenance of incarcerated individuals' criminal records for over 12,000 annual intakes and calculating over 2,500 new Sentenced Diminution of Confinement Records annually to calculate incarcerated individuals’ release dates.
WHO WE ARE LOOKING FOR
The Inmate Records section is seeking an experienced and skilled individual to work as an Office Services Coordinator. The Office Services Coordinator position is located at the Montgomery County Detention Center (1307 Seven Locks Road, Rockville, MD) within the Detention Services Section. The Records Section operates 24 hours per day, 7 days per week, providing public safety services to multiple stakeholders. The selected applicants will work Monday through Friday and daytime hours. The position is Telework Eligible after meeting training and department requirements. The selected individual will work within a fast-paced team environment of Correctional Records Coordinators and managers. The employee in this position will be responsible for all clerical and administrative support functions within the Records section, requiring a proficient working level with office automation to perform the duties of this position. Data management, organizational skills, and multitasking are essential to manage the various responsibilities assigned to this position. The incumbent must be able to effectively communicate with a diverse population of clients while establishing and maintaining effective working relationships with representatives of various public safety organizations, private organizations, and the general public. The employee needs to demonstrate the ability to deal tactfully and equitably with people. What You'll Be Doing
The duties include, but are not limited to:
- Maintaining past incarcerated individuals’ files, including coordination of archiving files;
- Processing court-ordered expungements for the Detention Services Division;
- Providing customer service to the public, the courts, DOCR staff, and other law enforcement agencies;
- Preparing and maintaining monthly and annual billing reports for federal and state reimbursement;
- Creating logs for SCAPP billing and Juvenile holding;
- Entering data in CJCMS;
- Preparing a variety of documents using Microsoft Office Suite and distributing as needed;
- Coordinating and attending meetings, and providing meeting minutes;
- Maintaining and ordering section inventory;
- Updating various databases.
- Delivering and/or picking up items from the County’s central mail room.
- Making recommendations for office automation.
Minimum Qualifications Experience: Four (4) years of progressively responsible office support experience. Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland. Equivalency: An equivalent combination of education and work experience may be substituted.
Prior to appointment, the selected applicant must successfully complete a comprehensive background investigation, medical review, and a drug/alcohol screen. Applicants are encouraged to carefully read the substance abuse disqualification for this position prior to applying. Please click or copy and paste the following link: https://dsd.maryland.gov/regulations/Pages/12.10.01.22.aspx Prior to a promotional appointment within DOCR, the selected individual must answer the Prison Rape Elimination Act (PREA) questions and submit to a criminal history check to comply with the Prevention Planning on Hiring and Promotion Decisions (115.17, 115.117, 115.217, 115.317). This is a requirement to meet Federal law and audit standards. Preferred Criteria, Interview Preferences
- Experience working with and processing confidential data.
- Advanced Experience in records management, file maintenance, and archiving.
- Knowledge or experience with criminal justice, correctional, court, or law enforcement data systems.
- Experience analyzing, reviewing, and entering data.
- Experience at an intermediate or advanced level using Outlook, Word, and Excel, and at a basic to intermediate level using SharePoint.
- Experience providing excellent customer service to stakeholders and the community.
- Experience providing multiple administrative functions or support in a time-sensitive, regulated environment requiring confidentiality.
- Experience providing administrative support to multiple people in a fast-paced, high-volume environment within an organization and/or work unit.
Benefits
Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.