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Added 43 mins ago
MC
Customer Service Representative - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 3 hours ago
MC
Housekeeper I - Full Time First Shift - TEMPORARY - 6-12 months
Monadnock Community Hospital
Peterborough, NH
- $18 USD / hour
- Full-time
Added 6 hours ago
MC
CT/Radiologic Technologist II - Full Time - Nights
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 1 day ago
MC
Central Supply Supervisor - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 1 day ago
MC
Registered Nurse - Same Day Surgery - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 6 days ago
MC
Office Assistant - Rehabilitation Administration - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 6 days ago
MC
Perioperative Support Services Tech - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 14 days ago
MC
Clinical Nurse Manager - Cardiology - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 15 days ago
MC
CT/Radiologic Technologist II - Full Time - Friday, Saturday, Sunday
Monadnock Community Hospital
Peterborough, NH
- Full-time
Friday, Saturday, Sunday - 12 hour shifts
Added 15 days ago
MC
Ultrasonographer - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Post-high-school vocational or specialized training in diagnostic medical sonography; BLS certification required
Added 15 days ago
MC
Office Nurse - RN/Licensed Practical Nurse - Full Time - Jaffrey Family Medicine
Monadnock Community Hospital
Jaffrey, NH
- Full-time
Added 15 days ago
MC
Pharmacy Technician II - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
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Monadnock Community Hospital
Peterborough, NH
Added 15 days ago
Registered Nurse - The Birthing Suite - Per Diem
Monadnock Community Hospital
Peterborough, NH
Added 15 days ago
MC
Materials Specialist - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 15 days ago
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Office Nurse - RN/Licensed Practical Nurse - Full Time - Jaffrey Family Medicine
Monadnock Community Hospital
Jaffrey, NH
- Full-time
Added 15 days ago
MC
Food Services Aide I - Temporary - 6-12 months
Monadnock Community Hospital
Peterborough, NH
- $17 USD / hour
Added 20 days ago
MC
Infusion Center RN - Part Time - Oncology
Monadnock Community Hospital
Peterborough, NH
- Part-time
This is a part time, 3 days per week position
Added 22 days ago
MC
Registrar - Emergency Department - Part Time - Every Other Weekend - 7am-3pm
Monadnock Community Hospital
Peterborough, NH
- Part-time
Must have excellent customer service and a positive disposition
Added 22 days ago
MC
Physical Therapist - Full Time
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 22 days ago
Office Assistant - Monadnock Orthopaedics Office - Per Diem
Monadnock Community Hospital
Peterborough, NH
Added 27 days ago
MC
LNA Care Partner - Medical Surgical - Full Time Days
Monadnock Community Hospital
Peterborough, NH
- Full-time
Added 1 month ago
MC
Medical Assistant (MA) / Licensed Practical Nurse (LPN) - Full Time - Jaffrey Family Medicine
Monadnock Community Hospital
Jaffrey, NH
- Full-time
Added 1 month ago
Medical Assistant (MA) / Licensed Practical Nurse (LPN) - Per Diem - Jaffrey Family Medicine
Monadnock Community Hospital
Jaffrey, NH
Added 1 month ago
MC
Medical Assistant (MA) / Licensed Practical Nurse (LPN) - Full Time - Jaffrey Family Medicine
Monadnock Community Hospital
Jaffrey, NH
- Full-time

Monadnock Community Hospital

Customer Service Representative - Full Time

Peterborough, NH, United States

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

The Customer Service Representative performs customer service, communications and other duties associated with the efficient and timely operations of Patient Account Services. Responds to patient and insurance inquiries. Maintains over the counter (OTC) payments. Performs other duties as assigned.

Acts as primary Patient Accounts Services Customer Service Representative, assisting patients and carriers in resolving problems on patient accounts in a courteous and efficient manner.
Answers any correspondence or phone calls requesting copies of bills and/or additional information for resolution within 48 hours of receipt.
Researches patient and insurance inquiries. Make necessary corrections to patient/demographic data and insurance information. Generates itemized bill and processes at patient request.
Processes Cash Acceleration Program reports on a daily basis. Refers accounts to appropriate biller as required.
Maintains Over the Counter (OTC) payments received from patients. Performs daily batch process for credit card payments. Maintains daily OTC log and processes for cash posting.
Processes credit bill refund per departmental policy.
Processes patient complaints utilizing established procedures.
Opens and distributes departmental mail.
Opens and processes mail on a daily basis
Distributes mail to the appropriate staff
Process payment and remittances daily if needed

About Our Benefits:

Amazing people deserve amazing benefits.

We strive to employ and retain the most highly qualified individuals by providing equitable wages and benefits, promoting from within, and supporting the continuing education efforts of our staff.

You will be valued and rewarded for the work you do here with excellent pay and outstanding benefits. At MCH, you’ll find great opportunities for career advancement as well as personal and professional growth.

Full-time employees enjoy:

Health insurance
Dental insurance
Vision coverage
Flexible spending accounts
Life insurance
Short and long-term disability insurance
Accident and Critical Illness insurance
Identity theft insurance
Retirement savings plan
Lifestyle spending account
Free membership to local gym
Generous paid time off plans
Opportunities for professional development and training
Positive work environment with a supportive team and opportunities for growth
Scholarship Opportunities
Tuition reimbursement

Apply Now! or click the Apply button above

About Monadnock Community Hospital:

Reach new heights at Monadnock Community Hospital.

MCH is a critical access hospital in beautiful, historic Peterborough, New Hampshire.

For 100 years, we have provided outstanding care to our communities, earning a reputation for excellence that has made us one of New Hampshire’s most successful and beloved small hospitals.

Join a culture of Compassion, Collaboration, Honesty, and Respect!

Our employees are the heart and soul of Monadnock Community Hospital.

In every department and at every level, MCH employees go above and beyond to deliver an exceptional patient experience in an atmosphere that is healthy, friendly, respectful, and personally fulfilling.

About the Monadnock Region:

A great place to live, work, and play.

One of the best things about working at Monadnock Community Hospital is that you get to live in a community that offers an amazing quality of life.

The state of New Hampshire consistently ranks in the Top Ten of all American states for its overall quality of life. Towns are small and friendly here, crime is low, schools are good, and the air and water are clean.

Balance meaningful work with a great life.

Here in the Monadnock Region, you can enjoy a standard of living that is hard to match anywhere. Let’s start with our mountain for which we are named.

Around the 3,165 foot Mount Monadnock with 100-mile views are forests, woods, lakes, and protected rivers providing abundant opportunities for hiking, biking, kayaking, fishing, cross-country skiing – you name it!

And if you’re into the arts, the region also offers a lively arts scene, with galleries, theatres, and concert venues.

New England community spirit
Family-friendly
Arts and culture
All-season outdoor recreation
Just 1.5 hours to Boston

Are you ready for a great job in a great place?

Are you ready for a career the supports your aspirations?

Are you ready to work in the best place you've ever lived?

Apply Now! or click the Apply button above

Our small hospital is committed to diversity, inclusion, and equal opportunity employment. We welcome applications from individuals of all backgrounds and abilities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.