ROLE OVERVIEW
The MIP Quality Control Specialist is responsible for managing the quality of an assigned manufacturing process or product area, which may include Stator, Motor, Reducer, PE System, or Inverter. The Specialist investigates line and product quality issues, determines whether the cause is related to an internal process or a supplied component, performs root cause analysis, and develops corrective and preventive actions in collaboration with relevant internal departments and Supplier Quality. The position also follows up on supplier-related quality concerns, verifies the effectiveness of implemented improvements, and maintains quality reports, standards, NCRs, Quality Alerts, and other quality-related documentation to support stable production quality and continuous improvement.
KEY RESPONSIBILITIES (To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)
- Manage overall quality performance for the assigned manufacturing process or product area, including Stator, Motor, Reducer, PE System, or Inverter.
- Monitor and analyze internal process quality issues, nonconformities, and defect trends.
- Lead defect investigations and perform root cause analysis using appropriate problem-solving methods.
- Establish and coordinate immediate containment actions when quality issues are identified to prevent recurrence or process escape.
- Develop and implement corrective and preventive actions in collaboration with Production, Manufacturing Engineering, Engineering, Maintenance, and other relevant internal departments.
- Verify the effectiveness of implemented corrective actions and monitor quality performance after implementation.
- Prepare, consolidate, and communicate daily, weekly, and monthly quality reports.
- Issue, maintain, and follow up on NCRs (Non-Conformance Reports), Quality Alerts, and other quality-related records.
- Develop, maintain, and improve quality standards, inspection criteria, and process quality documentation.
- Analyze quality data and defect trends to identify continuous improvement opportunities.
- Support quality reviews related to manufacturing process changes and internal quality concerns.
- Support internal audits and ensure assigned processes comply with established quality requirements and standards.
- Maintain accurate quality records and ensure applicable quality documents are current and properly controlled.
- Comply with and promote workplace safety requirements.
- Perform other related duties as assigned.
Required Knowledge, Skills & Abilities:
- Demonstrated ability to supervise, guide, and develop team members while managing multiple priorities.
- Strong problem-solving and analytical skills, including root cause analysis and corrective action management.
- Ability to review technical information, quality data, investigation results, and reports for accuracy and completeness.
- Working knowledge of process quality control, defect containment, traceability, and continuous improvement.
- Effective written and verbal communication skills for coordination with leadership, Production, Engineering, and cross-functional teams.
- Ability to organize work, monitor action status, and escalate significant quality risks or overdue actions.
- Proficiency with Microsoft Excel, PowerPoint, Outlook, Word, and other business applications.
Required Knowledge, Skills & Abilities
- Ability and willingness to learn manufacturing and quality control principles.
- Ability to use basic reasoning and problem-solving skills with guidance and training.
- Ability to learn how to identify, investigate, and document quality issues.
- Ability to read, follow, and document work instructions, quality standards, and inspection criteria.
- Basic computer skills, including Microsoft Excel, PowerPoint, and other business applications.
- Effective written and verbal communication skills.
- Ability to collaborate effectively with internal cross-functional departments.
- Strong attention to detail and ability to maintain accurate quality records.
AUTHORITY & SCOPE
Supervisory Responsibilities:
None. This position does not have direct supervisory responsibility for inspectors, technicians, or other team members.
QUALIFICATIONS
(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)
Required Education & Experience:
- HS Diploma or GED Equivalent.
- Familiarity with Microsoft Excel, PowerPoint, Outlook, Word, and other business applications.
- Familiarity with occupational hazards and safety precautions.
- Experience working on projects or tasks requiring attention to detail.
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Certificates, Licenses, and Registrations:
Preferred Education, Experience, and Certified / Licenses:
- Associate's degree or higher in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, Quality Engineering, or a related field preferred, but not required.
- Previous experience in automotive manufacturing, manufacturing quality, or process quality control preferred.
- Experience with quality problem-solving tools such as 5 Why, Fishbone Diagram, 8D, or other root cause analysis methods preferred.
- Familiarity with IATF 16949, ISO 9001, PFMEA, Control Plan, SPC, MSA, or other automotive quality tools preferred.
- Experience using manufacturing or quality systems such as MES or traceability systems preferred.
- Relevant quality certifications are preferred but not required.
Physical Working Conditions:
- Combination of office and manufacturing floor environments, including routine walking and standing within and between production areas and buildings.
- Business travel may be required.
- Must comply with all site safety rules and required personal protective equipment requirements while in manufacturing areas.
- Availability to work extra hours to meet deadlines as required.
- Ability to move across level and uneven surfaces and to sit, stand, stoop, kneel, grasp, push, pull, crawl, climb, and walk.