Job Title: Permit Clerk Classification: Non-Exempt Department: Planning Division: Inspections Supervisor: Director of Planning Effective: 09/10/2024 I. JOB SUMMARY: The individual is responsible for issuing permits, posting inspections, and making daily deposits. Also responsible for issuing plumbing, electrical, building, and mechanical permits on a daily basis. Has daily contact with the public and responds to requests or inquiries regarding permits. May receive phone calls and determine the nature of the business and direct phone calls or visitors to appropriate destination. Count money and run daily deposit reports. Post inspections done by building inspectors. May run monthly reports such as typed letters memos affidavits, etc. Operate a computer, and other standard office machines/equipment such as: adding machine, calculator, telephone, facsimile, copier, etc. Perform routine clerical duties such as typing reports and letters. May schedule appointments. May route incoming mail. May date, stamp, and/or log in incoming information as directed. Individual will perform other duties assigned by supervisor/department head when needed.
Qualifications
II. EDUCATION & EXPERIENCE REQUIREMENTS:
High School diploma or G.E.D. required. One (1) year experience in secretarial and clerical work. Working knowledge of data processing and permitting procedures. Must be proficient in working with computer and general office equipment. Must be able to type 45 words per minute and have good filing skills. Must have oral and written communications skills in English and Spanish to at least the 9th grade level including correct spelling. Must be able to communicate proficiently in English and Spanish.
III. EMPLOYMENT REQUIREMENTS:
Applicant will be subject to a complete background investigation. Incomplete, inaccurate, or failure to report information will cause the applicant’s rejection from consideration for employment. Applicant must pass a drug, physical, and pre-placement screening administered by the City of Mission’s third-party drug testing facility at the City’s expense. Applicant must have a current valid class “C” driver license from the department of Public Safety with no more than two (2) moving traffic violations within the past two (2) years. Applicant must have a neat and professional appearance
IV. SKILL ABILITY REQUIREMENT:
Ability to follow a firm work schedule as directed by supervisor. Ability to compute, maintain and prepare complex records correctly, insuring confidentiality. Ability to deal with public relation issues and various types of citizen inquiries tactfully, courteously, and in a business matter. Ability to compute and record numbers correctly. Ability to follow instructions orally or in written form and perform tasks with little or no supervision. Ability to establish and maintain effective working relationships with the general public, supervisor, and co-workers. Ability to perform work that is routine and detailed. Ability to speak and write clearly and accurately (to include correct spelling). Ability to make decisions based on verifiable criteria, laws and regulations, or city policy. Ability to handle special projects of diverse nature as assigned. Ability to perform a wide variety of different types of tasks without the variety itself causing a loss of efficiency. Ability to read and interpret documents such as safety rules and city policy procedures.
ESSENTIAL JOB FUNCTIONS:
Answer telephone with clear, courteous, and business voice and direct the call to the appropriate destination. Receive public and answer questions regarding plumbing, electrical, building, and mechanical permits on a daily basis. Issue plumbing, electrical, building, and mechanical permits on a daily basis. Post inspections done by building inspectors. Run monthly reports such as type letters, memos, and affidavits. Responsible for making daily deposits. Sort and file letters and other documents daily. Copy documents, utilizing office equipment as directed. Typed letters and other documents as requested and within the time frame specified by supervisor. Receives, sorts, stamps (with time and date), incoming correspondence, and distributes mail, packages, and other materials within the Department. Data entry into computer as directed. Prepares letters and packages for mailing. Process information and documents pertaining to the department in a confidential manner in accordance with department policy. Perform job with special attention to good public relations, safety, and proper office procedures to be in compliance with department policy.
Special Requirements VI. NON-ESSENTIAL JOB FUNCTIONS
None
VII. EQUIPMENT/MATERIALS: General office and safety equipment/materials to include but not limited to the following:
Personal computer, Computer mouse, Computer keyboard Computer printer, Copy/Fax machine Telephone Ten key calculator Computer software, CD’s, Pens, pencils, rulers Stapler, highlighters, Manual hole puncher, Paper cutter Policy & procedure handbook