Job description
Job Details Full time, exempt Location: St. Paul, Minn. office, with the potential for hybrid work Travel: Occasional travel throughout Minnesota Starting Salary Range: $72,813 to $83,686 yearly based on qualifications and experience
Job Description
The workers’ compensation claims representative (adjuster) is key to helping MCIT carry out its mission of providing cost-effective coverage with comprehensive and quality risk management services to its members by efficiently and effectively adjusting workers’ compensation claims. MCIT is a joint powers government entity made up of Minnesota counties and associated public entities that pool resources to provide property, liability, auto and workers’ compensation coverage to members. MCIT offers a collaborative work environment and excellent benefits, including a pension plan. Core Responsibilities Under the direction and supervision of the workers’ compensation claims manager, the workers’ compensation claims representative analyzes, investigates and maintains workers’ compensation claims within MCIT standards, policies and procedures; industry best practices; and specific member service requirements. Typical Duties
The following are common duties of the workers’ compensation claims representative:
- Gather, analyze, investigate and document all information to determine the compensability of a claim
- Make timely and accurate compensability, wage loss, medical and rehabilitation benefits determinations
- Establish timely, accurate and appropriate reserves for the ultimate expected cost of all claims
- Monitor reserve adequacy/accuracy throughout the life of a claim
- Communicate claim activity in a timely manner to the claimant and the employer
- Participate in the litigation process by requesting defense counsel when appropriate, providing specific instructions and direction to defense counsel while controlling litigation activities within MCIT guidelines
- Perform bill review on all incoming bills for excess or duplicative charges, accuracy and mathematical errors
- Develop action plans and re-evaluate all claims on an ongoing basis, paying particular attention to claims requiring indemnity payments or permanency payments
- Evaluate claims for potential settlement, direct negotiations and settle claims within authorized limits
Required Qualifications
- A two-year degree from an accredited college or university in business administration, insurance or related field and two years of Minnesota workers’ compensation claims handling experience as a lost time adjuster; OR
- High school diploma and four years of Minnesota workers’ compensation claims handling experience
Preferred Qualifications
- A four-year degree from a college or university in business administration, insurance or related field or Associate in Claims designation
- Experience working in a paperless/electronic claims environment
- Experience with automated bill review and pharmacy benefit management programs
Desired Qualifications
- Familiarity with local government, service organizations or associations
Download the Workers’ Compensation Claims Representative Position Description for a full list of duties, responsibilities and requirements.
Apply Now
- Applicants must apply through the MCIT website at MCIT.org/about/employment-opportunities/.
- All applicants must:
- Complete an online application and provide a résumé.
- A cover letter that identifies how the applicant’s experience and abilities align with the position description is highly recommended.
- Résumés without application will not be accepted.
- Application deadline: Open until filled. First review: Oct. 30, 2026
Direct questions to lpodritz@mcit.org or 651.209.6400. MCIT is an equal opportunity employer.
Benefits
Benefits
MCIT offers a competitive benefits package including:
- Public Employees Retirement Association (PERA) pension and optional Section 457(b) deferred compensation program
- Group health and dental insurance
- Paid vacation and sick leave
- 13 paid holidays
- Public Service Loan Forgiveness program eligibility: MCIT employees may qualify for this federal program to forgive student loan debt
- Employer-paid short- and long-term disability insurance
- Employer-paid life insurance
- Optional employee-paid life and vision insurance
- Free off-street parking provided