Hotel Name: M Social Sunnyvale Location: Onsite – Sunnyvale, CA Salary Range: $26.00 Hourly Join the Team at M Social Sunnyvale At M Social Sunnyvale, we don’t just welcome guests - we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience. About M Social Sunnyvale As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence - driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."
At Millennium, we are guided by our core values:
- Passion for Hospitality – Delivering meaningful and memorable guest experiences
- Entrepreneurial – Taking ownership and acting with agility
- Innovation & Progressive – Continuously improving how we operate and serve
- Solutions & Results Oriented – Staying adaptable and focused on results
These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.
About the Role:
As our Lead Bartender, you will help lead the bar experience at Beast & Butterflies, combining expert beverage knowledge with exceptional hospitality and team leadership. You will craft high-quality cocktails, support daily bar operations, and help guide the bartending team in delivering a consistent, energetic, and memorable guest experience. This role is ideal for an experienced bartender who leads by example, has strong knowledge of cocktails and beverage service, and thrives in a fast-paced, social environment. Your Impact – Beverage & Guest Experience You will serve as a key leader within the bar operation, helping ensure quality, consistency, efficiency, and exceptional guest service. Your leadership will help create an engaging atmosphere while supporting the team in meeting M Social's service and operational standards. What You'll Be Doing Beverage Service
- Prepare and serve alcoholic and non-alcoholic beverages according to recipes and brand standards
- Create handcrafted cocktails while maintaining consistency, quality, and presentation
- Demonstrate strong knowledge of cocktails, wine, beer, and spirits
- Provide knowledgeable recommendations based on guest preferences
- Monitor beverage quality, presentation, and consistency throughout service
- Accurately process guest checks and payments using the POS system
- Practice responsible alcohol service and monitor guest alcohol consumption
Leadership & Team Support
- Lead by example and set the standard for exceptional bar service
- Support, coach, and mentor bartenders and barbacks during daily operations
- Help assign and prioritize tasks to ensure smooth service
- Communicate operational priorities and service expectations to the bar team
- Assist management with training and onboarding of new team members
- Provide feedback and escalate performance or operational concerns to management
- Help maintain a positive, collaborative, and social team environment
Guest Experience
- Welcome and engage guests with a warm, friendly, and confident approach
- Build rapport with guests and create personalized beverage experiences
- Anticipate guest needs and respond promptly to requests
- Handle guest concerns professionally and assist with service recovery when appropriate
- Create an energetic atmosphere that reflects the M Social brand
- Maintain professionalism while creating genuine social connections with guests
Bar Operations
- Oversee bar setup and readiness for service
- Ensure liquor, beer, wine, mixers, garnishes, glassware, ice, and supplies are properly stocked
- Maintain cleanliness and organization of the bar and service areas
- Complete opening, closing, and side-work duties according to established procedures
- Assist with inventory counts, product rotation, and monitoring beverage levels
- Communicate product and supply needs to management
- Help ensure proper storage and handling of alcoholic beverages and supplies
Team Collaboration
- Work closely with Food & Beverage, Culinary, Banquet, and Management teams
- Coordinate beverage service during high-volume periods and special events
- Communicate effectively regarding guest requests, menu changes, and operational priorities
- Support restaurant and banquet beverage operations as needed
- Foster a team-first environment where employees support one another
Safety & Compliance
- Follow all food safety, sanitation, and health department regulations
- Verify guest identification and comply with California Responsible Beverage Service (RBS) requirements
- Handle cash and credit card transactions accurately and securely
- Follow company policies regarding responsible alcohol service
- Maintain a safe and sanitary bar environment
- Report maintenance, safety, or equipment concerns promptly
- Passion for hospitality and creating memorable guest experiences
- Strong leadership, communication, and interpersonal skills
- Ability to lead by example in a fast-paced environment
- Strong multitasking, organizational, and problem-solving abilities
- Professional appearance and positive attitude
- Ability to coach and support team members
- Strong knowledge of beverage service and bar operations
- Flexibility to work evenings, weekends, holidays, and varying shifts
Technical / Role-Specific Requirements
- Minimum 2–3 years of bartending experience, preferably in a full-service restaurant, hotel, upscale bar, or lifestyle property
- Previous lead bartender or supervisory experience preferred
- Strong knowledge of classic and contemporary cocktails, wine, beer, and spirits
- Experience with craft cocktails and premium spirits
- Experience using point-of-sale (POS) systems
- Food Handler Card required or ability to obtain upon hire
- Responsible Beverage Service (RBS) Certification required or ability to obtain as required by California law
- Ability to accurately handle cash and beverage transactions
Preferred Qualifications
- Previous hotel or lifestyle restaurant experience preferred
- Mixology training or cocktail certification is a plus
- Wine knowledge or WSET certification is beneficial
- Experience training and mentoring bartenders
- Experience with cocktail menu development is a plus
- Bilingual abilities are a plus
Physical Requirements
- Ability to stand and walk for extended periods throughout the shift
- Frequently lift and carry up to 35 pounds
- Ability to bend, reach, stock shelves, and move quickly in a busy bar environment
- Ability to safely handle glassware, beverage products, and bar equipment
- Comfortable working in a high-volume, guest-facing environment
Education
- High school diploma or equivalent preferred
- Equivalent combination of education and relevant experience will be considered
At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:
- Medical, Dental & Vision Insurance
- Company-paid Life and AD&D Insurance
- Short-Term and Long-Term Disability Coverage
- 401(k) Retirement Plan with Company Match (where applicable)
- Paid Time Off & Paid Holidays
- Hotel Room Discounts across our global portfolio
- Employee Assistance Program (EAP)
Benefits eligibility and offerings are subject to plan terms and company policy. Why Join Us At Millennium Hotels & Resorts, you’re not just taking on a role - you’re joining a global organization committed to people, performance, and growth. Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.
