The Surgical Coordinator is responsible for providing support to Ophthalmologists during surgery days. The coordinator works closely with all surgery center staff, surgeons, surgeons' scribes, and the surgical scheduling team. Coordinator's will answer patient questions, set up surgical charts for surgeon review, pull intraocular lenses, coordinate patient information in the operating rooms, document any needed surgical information, while optimizing workflows/processes to ensure maximum efficiency and effectiveness in work flows as well as prompt professional communication to achieve the highest level of customer service.
Serves as support personnel following regulations for the practice of Medical Assistants including assisting with patient admissions, patient procedures, care and maintenance of procedural instrumentation, discharging patients, chart preparation, medical records, assisting providers and other personnel as needed, and other collateral duties.
Schedule: Mon - Fri 8am - 5pm
What you will be working on
Clinical Skills
o Establishing communication and working closely with the Surgery Scheduling Team, Surgery Center Staff, Surgeons Scribes, and Ophthalmologists.
o Greeting patients upon their arrival in Pre-Op and gathering any needed paperwork
o Navigates patient movement between Pre-op testing, Pre-Op and the operating rooms
o Answering patient surgical questions regarding surgery types
o Knowledge of clinical testing done during cataract evaluations, pulling data to run surgeon specific calculations, when needed
o Confirm required paperwork signed day of surgery and placed in the patients chart
o Assist surgeon with needed tasks throughout the day
o Assist with data entry into the Wavetec ORA in the Operating Room
o Pull Intraocular lenses for the patient as selected by the doctor and brining lenses to the Operating Room
o Document case information on written and typed operative reports, ensure correct diagnosis/procedure codes are selected
o Demonstrates competency and knowledge of medical records documentation.
o Uses knowledge of medical record policy and procedures.
o Assists with rooming, changing and dressing, transport and patient movement within the facility.
o Participates in medical records QAPI.
o Identifies vital patient care needs and prioritizes accordingly.
o Coordinates patient care with other team members.
o Keeps work areas clean, tidy and properly stocked, free of soiled equipment and supplies.
o Reports abnormal or unexpected outcomes or observations to RN and/or physician.
o Collects and records pertinent patient data (vital signs, NPO status, medical history, etc.) as instructed.
o Demonstrates knowledge of aseptic technique.
o Assists provider with procedures as directed.
o Demonstrates awareness of protocol for malfunctioning equipment and repair.
o Wears appropriate attire in restricted areas.
o Adheres to recommended traffic patterns.
o Demonstrates skill in appropriate use of instruments and equipment.
o Transports patients to and from the facility.
o Assists with preoperative patient preparation and postoperative patient discharge.
o Assists with OR turnover.
o Cleans, restocks supplies as assigned.
o Performs other duties as assigned
Communication
o Listens respectfully, gives feedback directly, honestly and talks with others to clarify differences.
o Effectively communicates and interacts with patients (using translation services when needed), their family, and other external and internal clients (including fellow employees) from diverse backgrounds.
Quality
- Demonstrates a willingness to look at new ideas and work in a changing environment.
- Understands, verbalizes and participates in the quality improvement process.
- Supports initiatives designed to improve individual and organizational performance.
What you will receive
- Competitive wages
- Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
- Generous paid time off (PTO) program
- Seven (7) company paid holidays
- 401(k) retirement plan with company match
- Uniform reimbursement
- An organization focused on People, Passion, Purpose and Progress
- Inspirational culture
What you know
- Education/Experience/Licenses/Certificates/Eligibility: High School diploma or GED. Completion of Medical Assistant certification program. Current BLS.
- Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States.
- Interpersonal: Above average written and verbal communication skills. Professional attitude. Maintains awareness of the OR schedule to assure an effective, safe, and functional environment. Highly motivated, detail-oriented, organized, with demonstrated ability to multi-task. Demonstrated customer services skills. Assumes responsibility for competency of practice and takes initiative for professional development and continuing education.
- Critical Thinking: Ability to assess, prioritize, plan and implement patient care within the scope of practice and under the supervision of a nurse or surgeon.
- Knowledge: Aseptic and sterile technique. Maintains knowledge of current technical practice.
- Machines, Equipment, Work Aides: Computer, printer, copier, scanner, telephone and fax. All standard admitting supplies and equipment. Standard medical supplies used within scope of practice.
- Physical Demands/Work Environment: See the Physical Demand Analysis form for information specific to this position.
