About Us:
The Michigan Milk Producers Association is a dairy farmer owned cooperative and dairy processor. Founded in 1916, the MMPA serves dairy farmers in Michigan, Indiana, Ohio and Wisconsin. Quality milk and dairy products begin on the farm and continue through every step at Superior Dairy. Michigan Milk Producers Association’s family dairy farmers take pride in producing wholesome, nutritious milk with care and integrity. That commitment to quality carries forward as member milk is bottled and processed at Superior Dairy, MMPA’s wholly owned subsidiary in Canton, Ohio. Founded in 1922, Superior Dairy honors its Great Lakes heritage while delivering trusted dairy products to customers in 44 states.
Why you’ll love working here:
- Competitive salary
- Health and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefits
- Disability insurance
- Paid time off
- Employer-matched 401(k) retirement savings plan
- Personal and professional growth opportunities
- Employee appreciation events and recognition awards
- Employee wellness initiatives
- Employee feedback and suggestion forums
Position Summary The Quality Supervisor provides leadership and oversight for all food safety, quality assurance, laboratory, and regulatory compliance programs within the facility. This role is responsible for ensuring compliance with SQF, FSMA, PMO, FDA, customer, and company requirements through effective management of quality systems, HACCP programs, laboratory operations, audit readiness, and continuous improvement initiatives. The Quality Supervisor promotes a strong food safety culture while ensuring the production of safe, high-quality dairy products.
Key Responsibilities
- Lead and maintain facility food safety and quality programs in compliance with regulatory, customer, and company requirements.
- Serve as the facility PMO Coordinator and SQF Practitioner, ensuring compliance with applicable food safety standards and certifications.
- Coordinate and lead preparation for PMO, FDA, state regulatory, customer, and third-party audits and inspections.
- Manage internal auditing programs, including GMP, sanitation, food safety, and warehouse audits.
- Oversee product hold, release, and disposition decisions to ensure compliance with food safety and quality requirements.
- Manage HACCP plans, environmental monitoring, allergen controls, Food Defense, Food Fraud, preventive controls, CIP systems, and pasteurization verification programs.
- Lead corrective and preventive action (CAPA) processes, root cause investigations, and customer complaint resolution activities.
- Monitor, analyze, and trend quality and food safety metrics to identify improvement opportunities and mitigate risks.
- Oversee laboratory operations, testing activities, equipment calibration, and interpretation of analytical results.
- Ensure microbiological, chemical, sensory, and environmental testing programs are executed in accordance with approved methods and regulatory requirements.
- Develop, maintain, and manage food safety and quality documentation, including HACCP plans, SSOPs, specifications, and regulatory records.
- Utilize Microsoft Dynamics 365 (D365) to maintain quality records and support compliance activities.
- Develop and deliver food safety, quality, regulatory, and compliance training programs for plant personnel.
- Provide leadership and direction to laboratory staff while serving as a technical resource for quality and food safety matters.
- Promote continuous improvement initiatives and foster a culture of food safety and quality excellence.
- Perform other duties as assigned.
Qualifications
Required
- Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, or a related scientific field.
- Understanding of food manufacturing processes and quality systems.
- Knowledge of food safety and regulatory requirements.
- Experience managing food safety, quality assurance, laboratory, or regulatory compliance activities in a manufacturing environment.
- Strong communication, leadership, organizational, and problem-solving skills.
- Ability to analyze data, investigate issues, and implement corrective actions.
Preferred
- Previous dairy manufacturing experience.
- HACCP Certification.
- SQF Practitioner Certification or experience serving as an SQF Practitioner.
- Experience with PMO, FSMA, FDA regulations, GMPs, sanitation programs, and environmental monitoring.
- Experience leading regulatory, customer, or third-party audits.
- Experience using Microsoft Dynamics 365 (D365) or similar quality management systems.
Physical Requirements
- Regularly required to stand, walk, reach, handle materials, and move throughout a manufacturing facility.
- Frequent use of hands, vision, hearing, and verbal communication.
- Must be able to climb, balance, stoop, kneel, crouch, and crawl as needed.
- Occasionally required to lift and/or move up to 50 pounds.
- Must be able to work in both office and production environments.
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities. This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice. MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve. We are interested in every qualified candidate who is eligible to work in the United States. MMPA is committed to maintaining a safe, healthy, and productive environment for all employees as one of our top priorities. As part of our commitment to your well-being and workplace safety, all applicants are required to undergo a drug screening and background check as part of the hiring process. We are not accepting unsolicited candidate introductions, referrals, or résumés from third-party recruiters or staffing agencies for this position. MMPA is an equal opportunity employer. #superiornd1
