Open jobs in the United States

Save this search

Added 1 hour ago
Environmental Service Tech - Mercy Rolla/Lebanon - PRN
MHM Support Services
United States
Added 1 hour ago
Business Development Manager - Ada, OK
MHM Support Services
United States
Added 1 hour ago
MS
Environmental Services Tech - Full Time
MHM Support Services
United States
- Full-time
Added 1 hour ago
MS
Patient Access Representative - Full Time
MHM Support Services
United States
- Full-time
Added 1 hour ago
MS
Registered Nurse - Fremont OBGYN (Four Weekday Shifts Available, Full Time))
MHM Support Services
United States
- Full-time
Added 1 hour ago
RN Emergency Dept. (Nights)
MHM Support Services
United States
Added 12 hours ago
Teacher - Mercy Hospital South, PRN
MHM Support Services
United States
Added 12 hours ago
Lead Analyst - Health Economics & Performance Optimization
MHM Support Services
Remote, United States
Added 12 hours ago
MS
Medical Assistant - Aurora Family Medicine (Weekdays, Full Time)
MHM Support Services
United States
- Full-time
Added 12 hours ago
MS
Patient Service Representative - Mountain Grove Family Medicine (Weekdays, Full Time)
MHM Support Services
United States
- Full-time
Added 12 hours ago
MS
Medical Assistant - Rolla Pediatrics (Weekdays, Full Time)
MHM Support Services
United States
- Full-time
Added 12 hours ago
Licensed Clinical Social Worker
MHM Support Services
United States
Added 12 hours ago
MS
Patient Care Associate - Med/Surg 2nd Floor - Full Time - Nights
MHM Support Services
United States
- Full-time
Added 16 hours ago
MS
Registered Nurse - PACU (Part Time)
MHM Support Services
United States
- Part-time
Added 16 hours ago
Senior Finance Business Analyst - Mercy Virtual & Population Health
MHM Support Services
United States
Added 16 hours ago
Surgical Technologist - (Main OR) - Mercy Hospital NWA
MHM Support Services
United States
Added 16 hours ago
Medical Assistant - FT, Days, PB Physician Park
MHM Support Services
United States
Added 16 hours ago
Patient Care Associate - Orthopedics
MHM Support Services
United States
Added 16 hours ago
Medical Assistant - Primary Care Float Pool Joplin
MHM Support Services
United States
Added 16 hours ago
Physician- Cardiothoracic Surgeon with Mercy in Northwest Arkansas
MHM Support Services
United States
Added 16 hours ago
Non-Invasive Cardiologist with Mercy in Northwest Arkansas
MHM Support Services
United States
Added 16 hours ago
OB Surgical Technologist - Days
MHM Support Services
United States
Added 16 hours ago
Infant Teacher - Mercy Hospital South - $1,000 Sign On Bonus!
MHM Support Services
United States
Added 16 hours ago
Manager-Nursing Mother Baby 5A
MHM Support Services
United States
Added 20 hours ago
Medical Technologist II - FT, Evening/Weekend
MHM Support Services
United States

MHM Support Services

Patient Access Representative - Full Time

United States

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English
Posted: Nov 10, 2026

Original job description

Find your calling at Mercy!

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.

The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This caregiver must have exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. This may include scheduling, registration, benefit verification, pre-certification, financial clearance, and the collection of patient financial responsibility before or at the time of service. The Patient Access Representative is responsible for communicating applicable financial responsibility, requesting payment, explaining available payment options and financial assistance resources, and accurately documenting the outcome of each required financial conversation.

Position Details:

1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.

Minimum skills, knowledge and ability requirements:

Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Strong organizational skills; attention to detail.
Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.
Ability to discuss patient financial responsibility, outstanding balances, payment options, and financial assistance resources with confidence, professionalism, empathy, and accountability.
Ability to respond appropriately to patient questions or concerns, explain available financial resources, and complete required referrals.
Ability to consistently follow and document established patient financial engagement and collection workflows.

Physical Requirements:

Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
Position requires prolonged standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Apply About employer

More about this job

Skills

Attention to detail
Customer service
Medical terminology
Organizational skills
Meet deadlines

Report this job