At Mexican Sugar, bold flavor and elegant presentation come together to create refined Pan-Latin dining experiences. Everything we serve is made from scratch using authentic ingredients and traditional cooking methods.
We bring a lavish, authentic Latin American atmosphere to life for our Guests, powered by the talents and contributions of every person on the team. A passion for innovative Latin-inspired cuisine, exquisite small-batch cocktails and premium tequilas is a must.
JOB SUMMARY
We are seeking an experienced Manager to lead successful shifts and support front-of-house operations at Mexican Sugar. As a Service Manager, you will prepare the restaurant and team for service, uphold our standards and create a luxurious Latin American environment for our Team Members and Guests.
COMPENSATION
Salary Range: $60,000–$75,000 per year, plus monthly profit share
BENEFITS: THE GOOD STUFF
- Flexible schedules
- Up to 17 days of Paid Time Off
- 401(k) match
- Medical, dental and vision insurance after 60 days
- Free access to mental health services
- Growth and development opportunities
EXPERIENCE AND QUALIFICATIONS
- 2+ years of restaurant management experience in a high-volume, full-service environment
- Premium, upscale or high-end restaurant experience preferred
- Proven ability to lead shifts, coach Team Members and uphold hospitality and operational standards
- Results-driven, trustworthy and team-oriented leadership style
- Strong communication, organization and problem-solving skills
- Bilingual English and Spanish skills are a plus
- Food Manager certification required
- Ability to work days, evenings, weekends and holidays as business needs require
- Must be able to stand for extended periods and lift up to 50 pounds.
KEY RESPONSIBILITIES
BUSINESS DRIVER
- Lead successful shifts through thoughtful preparation, clear communication and consistent follow-through
- Drive sales through memorable Guest experiences and high-energy, service-oriented leadership
- Monitor labor, staffing and productivity and make adjustments as needed
- Support scheduling, inventory, ordering and cost-control responsibilities
- Maintain a safe, organized and polished restaurant
EXPERIENCE CURATOR
- Deliver attentive service that remains two steps ahead of our Guests’ needs
- Maintain a visible presence and conduct regular table visits and restaurant walkthroughs
- Resolve Guest concerns promptly, professionally and with sound judgment
- Ensure food and beverages meet our quality, recipe and presentation standards
- Partner with the Culinary and Bar Teams to deliver seamless service
- Support special events and activations that bring Mexican Sugar’s Brand DNA to life
PEOPLE CHAMPION
- Assist with hiring, onboarding, training and developing Team Members
- Ensure the team has the knowledge, tools and resources necessary to succeed
- Create a positive, accountable culture through consistent coaching, recognition and feedback
- Foster strong communication and collaboration between the front-of-house and culinary teams
AOR OWNER
- Own your designated Area of Responsibility and its operational and financial results
- Complete assigned scheduling, inventory, training and administrative responsibilities accurately and on time
- Identify opportunities for improvement and communicate thoughtful solutions
- Participate in Manager meetings and support other AORs when business needs require
OPERATIONAL LEADER
- Complete opening and closing responsibilities and ensure the restaurant is prepared for service
- Maintain accountability for service execution, cleanliness and operational readiness
- Ensure responsible alcohol service and proper food safety, sanitation and workplace safety practices
- Follow our policies and all applicable legal and regulatory requirements
If you are passionate about developing Team Members, driving sales and delivering memorable Pan-Latin dining experiences, we invite you to apply.
We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.
Equal Opportunity Employer
