The HR Generalist provides administrative and compliance support for Metropolitan Development Council (MDC). The position maintains accurate HR records and systems, administers benefits and leave processes, monitors required credentials and deadlines, and coordinates staff training. This role handles sensitive information with discretion and works with the Director of Human Resources to keep HR processes organized, timely, and consistent across MDC programs.
- Maintain personnel files, HR system records, policy acknowledgments, and other required documentation; monitor completeness and accuracy.
- Track background checks, licenses, certifications, training, and other position requirements; notify employees and managers of upcoming deadlines and missing items.
- Coordinate staff training schedules, enrollment, reminders, attendance records, and completion reports; maintain the organization’s training records and follow up on overdue requirements.
- Support HR compliance activities by maintaining forms, logs, notices, and audit documentation and helping prepare information for internal or external reviews.
- Respond to routine employee questions about benefits, timekeeping, leave, and HR processes; refer complex questions to the HR Director.
- Administer benefits enrollment and changes, monitor eligibility and deadlines, reconcile vendor and payroll information, and assist employees with routine questions.
- Coordinate leave and accommodation requests with the HR Director; maintain accurate records and safeguard medical information.
- Maintain an HR compliance calendar and prepare recurring reports on training, credentials, personnel records, benefits, and other administrative deadlines.
- Partner with Payroll and Finance to verify employee changes, deductions, leave information, and corrections before processing deadlines.
- Identify record keeping gaps and recommend practical improvements to HR forms, workflows, and tracking tools.
- Assist with policy distribution, staff communications, performance review administration, and other assigned HR projects.
- Other duties as assigned
Qualifications
- At least two years of progressively responsible HR experience, or an equivalent combination of education and experience.
- Working knowledge of HR administration, benefits, employee records, training coordination, and leave processes.
- Strong communication, organization, follow through, and ability to meet competing deadlines.
- Sound judgment, discretion with confidential information, and ability to build trust with employees and managers.
- Ability to use HR information systems, spreadsheets, email, and document management tools.
- Experience in a nonprofit, social services, health care, or other regulated workplace.
- Experience managing compliance tracking and staff training records for a workforce with varied schedules, work locations, or job classifications.
- SHRM CP or PHR certification, or interest in obtaining one.