Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Role Summary
The Senior Post Production Specialist is a critical quality and leadership role within a high-volume, deadline-driven post-production environment. The majority of initial image edits are completed by an external editing vendor/partner, while the Post Production (PP) team is fully responsible for ensuring those edits meet Metroplex 360’s quality standards prior to delivery.
This role oversees and executes Quality Control (QC) for Matterport 3D tours and real estate photography, leads a small offshore QC/editing team, and performs special, urgent, or pilot edits for new products or customers when required. The position combines hands-on QC expertise, team leadership, and process improvement, supporting production volumes of up to 4,000 images per week while maintaining consistency, accuracy, and speed.
Key Responsibilities
Quality Control & Post Production Oversight
- Oversee Quality Control for Matterport 3D tours and/or real estate photography, ensuring vendor-completed edits meet Metroplex 360 quality standards
- Review, approve, or reject vendor-edited assets, identifying defects, inconsistencies, or non-compliance with standards
- Perform final-level QC checks on priority, escalated, or high-risk jobs
- Execute special, urgent, or exception edits as required to meet delivery commitments
- Support pilot edits for new products, services, or customer workflows, helping define standards and feasibility
- Ensure QC standards are applied consistently across all assets regardless of source, volume, or turnaround time
Team Leadership & Coaching
- Provide daily oversight, coaching, and quality guidance for 2 offshore team members responsible for QC and minor post-production edits
- Assign and prioritize QC tasks to align with daily production deadlines
- Review offshore QC decisions and edits to ensure alignment with internal standards
- Deliver continuous feedback and coaching to improve accuracy, efficiency, and judgment
- Support training and calibration of offshore team members on evolving QC standards
Production Volume & Deadline Management
- Lead a QC function responsible for reviewing and approving assets totaling up to 4,000 images per week
- Operate effectively in a high-volume, high-pressure environment with daily delivery deadlines
- Balance speed and quality, ensuring vendor output is reviewed efficiently without compromising standards
- Anticipate capacity constraints or backlog risks and proactively escalate concerns
Process Improvement & Problem Solving
- Analyze vendor quality trends, error patterns, and rework drivers
- Identify systemic issues in capture, editing, or workflows and recommend corrective actions
- Propose improvements to QC standards, vendor feedback loops, and internal processes
- Maintain a big-picture perspective while remaining detail-oriented in execution
Communication & Leadership Collaboration
- Communicate quality trends, risks, and recommendations clearly to senior leadership
- Escalate recurring vendor or workflow issues with data-driven insights
- Act as a subject-matter expert for post-production QC and vendor quality performance
- Contribute to cross-functional discussions related to scaling post-production operations
Required Skills & Experience
- Proven experience with Matterport 3D tours and/or real estate photography
- Strong Quality Control background in a high-volume media or image production environment
- Experience reviewing and approving vendor-produced edits against defined standards
- Demonstrated leadership or coaching experience (required)
- Comfortable working to daily deadlines in a pressure-driven production setting
- Strong written and verbal communication skills
- Analytical, detail-oriented, and solutions-focused
Preferred Qualifications
- Experience managing offshore or remote QC teams
- Familiarity with Matterport processing workflows and common capture or editing issues
- Background in multifamily, real estate, or large-scale media production
Working Environment & Expectations
- High-volume post-production operation with daily deadlines
- High level of accountability, autonomy, and leadership visibility
- Direct collaboration with senior leadership on quality and scalability
Flexible work from home options available.