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Value Enablement Manager
As the Value Enablement Manager, you will serve as an individual contributor responsible for making sure the financial value promised in approved business cases can be achieved and is achieved. While this role has no direct reports, it requires a high degree of autonomy, process-design maturity, and accountability for outcomes that depend on operating teams outside of Finance. This role will report into the Director of FP&A.
This position is designed for an experienced operations professional in fiber optics who is innately analytical and can work across Finance, technology, and operating leaders. Before launch, you will agree on what must be true for each initiative to deliver its value and collaborate on how the work will change; after launch, you will track operating KPIs. You will build a ranked roadmap of value creation opportunities including process changes, automation, AI, and any initiative that creates value for Metronet.
ESSENTIAL JOB FUNCTIONS:
- Agree on the preconditions each approved initiative needs in order to deliver its value (for example, a reduced hiring plan, a changed process mandate, or a named business owner) before launch, and document them alongside the business case.
- Confirm every precondition has a named business owner, and hold those owners accountable for delivering it.
- Collaborate with the technology delivery team and the operating leader on how the workflow will change, so the process and adoption plan supports the value in the business case.
- Build and maintain the baseline and operating KPI tree for each initiative (for example, truck rolls per install or cost per ticket), tied to the P&L line where the value is expected to appear.
- Report monthly on KPI and adoption progress against the business case, and escalate gaps and missed preconditions to the Director, Business Transformation.
- Build and maintain a ranked roadmap of process improvement opportunities, and partner with operating teams to drive the highest-ranked ones.
- Partner with the Value Realization Manager and FP&A business partners so operating results flow into the financial forecast and long-range plan.
- Directly query relational databases (SQL) and build Power BI reports to connect operational data sources with financial actuals, reducing reliance on manual spreadsheet consolidation.
- Synthesize operational and financial data into clean, slide-based presentations that articulate progress, risks, and decisions needed from leadership, and execute ad-hoc analyses as requested.
- Other job-related duties as requested
JOB QUALIFICATIONS AND REQUIREMENTS:
- Bachelor's degree in an Operations, Industrial Engineering, Finance, or a related quantitative field. MBA or Lean Six Sigma certification a plus.
- 5 to 7 years of progressive experience in operations transformation, operational FP&A, process improvement, or, with experience partnering with Finance.
- Demonstrated ability to define baselines and KPI trees and to tie operational metrics to financial outcomes.
- Demonstrated experience leading process redesign, change management, or continuous improvement work with operating teams without direct authority over them.
- Mature data analytics capabilities, including practical experience writing SQL queries and building functional dashboards in Power BI or Tableau.
- Strong presentation and business storytelling skills, with the ability to translate detailed quantitative analysis into structured, executive-ready presentations.
- Solid grounding in unit economics and cost structure. Experience in field service, telecom, or network infrastructure operations highly preferred.
- Willingness to work as a team and independently.
- Must be legally authorized to work in the U.S.
Join us and find out what it means to love your career!
At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks - we’re focused on enriching the lives of those we serve.
We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders.
Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere.
Discover more with Metronet - a company where your success builds stronger communities, and your future is limitless.
Metronet is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran