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Added 2 hours ago
GSE Mechanic
Menzies
Portland, OR
Added 4 hours ago
Baggage Service Agent (BSO Agent) - Bilingual
Menzies
Denver, CO
*Must have a flexible schedule*
Added 4 hours ago
M
Ground Support Equipment Mechanic
Menzies
Tampa, FL
- $19 to $24 USD / hour
Must possess valid driver’s license · Must have a High School Diploma or General Education Degree (GED), or one to three months
Added 4 hours ago
Operations Agent (Bilingual)
Menzies
Denver, CO
*Must have a flexible schedule* · Must have high school diploma, GED and/or six months experience as an Operations Agent
Added 4 hours ago
Aircraft Fueler
Menzies
Dallas, TX
Must possess a valid US driver’s license
Added 5 hours ago
M
Ramp Agent position PART TIME/SEASONAL
Menzies
Melbourne, FL
- Part-time
Added 5 hours ago
M
Part-Time & Full-Time Cabin Cleaning Agent
Menzies
East Boston, MA
- Full-time
- Part-time
Must have reliable telephone and transportation
Added 5 hours ago
M
Ramp Agent - Part Time
Menzies
Laredo, TX
- Part-time
Must have high school diploma, GED or six months prior ramp agent work experience · Must have current driver’s license with no violations over the past 5 years
Added 6 hours ago
MKE- Wheelchair Agent $11hr Plus Tips*
Menzies
Milwaukee, WI
Added 7 hours ago
IAD Wheelchair Agent- $17.63
Menzies
Sterling, VA
Added 9 hours ago
Aircraft Fueler IND Airport:
Menzies
Indianapolis, IN
Shifts: 4am-12:30pm, 10am-6pm,12:30pm-9pm, 10PM-6AM (Must have open availabilty due to shift bids)
Added 9 hours ago
M
IND Part Time Passenger Service Supervisor- Jet Blue
Menzies
Indianapolis, IN
- Part-time
Must have a positive, can-do, upbeat personality · Must have a high school diploma, GED or six months’ work experience as Passenger Service Agent
Added 1 day ago
Aircraft Fueler
Menzies
Salt Lake City, UT
Added 1 day ago
Ramp Supervisor
Menzies
Melbourne, FL
Must have a high school diploma, GED, or equivalent work experience
Added 1 day ago
M
Fuel Farm Operator
Menzies
Sanford, FL
- $25 USD / hour
Added 1 day ago
Ramp Agent
Menzies
Gunnison, CO
Must have high school diploma, GED or six months prior ramp agent work experience · Must have a current driver’s license with no violations over the past 5 years
Added 1 day ago
Ramp Agent
Menzies
Oklahoma City, OK
Must have high school diploma, GED or six months prior ramp agent work experience · Must have a current driver’s license with no violations over the past 5 years
Added 1 day ago
Cargo Handler 357
Menzies
DFW Airport, TX
Must have current driver’s license with no violations over the past 5 years
Added 1 day ago
M
Warehouse Supervisor 357
Menzies
DFW Airport, TX
- $24 to $26 USD / hour
Added 1 day ago
M
Baggage Handler (Part Time)
Menzies
Kansas City, MO
- Part-time
Must have reliable telephone and transportation
Added 1 day ago
Ramp Supervisor
Menzies
Oklahoma City, OK
Must have read and signed the Station Quality Manual, Emergency Response Procedures Manual and the Station Security Manual · Must have high school diploma, GED
Added 1 day ago
Ground Support Equipment Manager
Menzies
Miami, FL
· Must have own tools
Added 1 day ago
Ramp Agent
Menzies
Kansas City, MO
Must have high school diploma, GED or six months prior ramp agent work experience · Must have a current driver’s license with no violations over the past 5 years
Added 1 day ago
Gate Coordinator
Menzies
Kansas City, MO
Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management) · Must have excellent radio/telephone skills
Added 1 day ago
Cargo Office Agent 357
Menzies
DFW Airport, TX
*Must have a flexible schedule* · Must have previous experience in administrative or office-based roles

Menzies

Baggage Service Agent (BSO Agent) - Bilingual

Denver, CO, United States

Apply on recruiting2.ultipro.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Baggage Service Agent (BSO Agent) is responsible for assisting passengers with baggage-related services, including delayed, damaged, or lost luggage claims. This role provides exceptional customer service while coordinating baggage tracking, documentation, and resolution efforts in compliance with airline and airport procedures.

What you will be doing

Load and unload passenger baggage, cargo, and mail from aircraft safely and efficiently
Sort and transport luggage to designated areas within the airport
Operate baggage handling equipment, carts, belt loaders, and tugs safely
Ensure baggage is properly scanned, tagged, and routed to the correct flights
Inspect equipment and report maintenance or safety concerns promptly
Follow airline, airport, and TSA security procedures at all times
Maintain cleanliness and organization of baggage areas and workspaces
Assist with aircraft arrival and departure operations as needed
Work collaboratively with ramp agents, supervisors, and airline personnel to meet operational deadlines
Respond quickly to changing flight schedules and operational needs
Adhere to all safety regulations and company policies
Perform other duties as requested

*Must have a flexible schedule*

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

Bilingual in English and Spanish
High school diploma or GED
Must be 18 years of age or older
Previous airline experience
Previous customer service, hospitality experience
Ability to lift baggage up to 50 pounds occasionally
Ability to use computers, phones, and office euipment regularly
Must be able to read, write, understand and carry out instructions in English and Spanish.
Must meet necessary requirements to obtain a security sensitive identification badge.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Apply on recruiting2.ultipro.com About employer

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