You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients. Company Information Medix is partnering with our client on their Integrated Kidney Care (IKC) to Epic conversion. This project aims to transition a large base of 1,600–1,700 end users onto Epic, enhancing their integrated kidney care capabilities. Job Summary Our client is seeking an experienced Credentialed Trainer to join their Epic conversion project. This role is crucial for ensuring a smooth transition for end users by delivering comprehensive virtual training and providing essential onsite support during go-live and stabilization phases. The successful candidate will play a vital role in adopting Epic systems across all continental US time zones.
Key Responsibilities
- Complete the internal 4-week Epic Credentialed Trainer program, successfully passing the credentialing presentation and exam.
- Deliver engaging, high-quality virtual End-User Training (EUT) to virtual care management teammates and clinical staff across various US time zones.
- Administer and proctor end-user proficiency assessments using Epic Autograder; support remediation for end users to ensure PRD access criteria are met.
- Assist end users during the system freeze period with workflow validation, system personalization, and mock go-live scenarios.
- Provide onsite Go-Live Readiness support across designated regional hub locations.
- Staff evening and weekend Command Center shifts as needed during peak go-live and immediate pre-live windows to prevent core client team burnout.
- Deliver post-live elbow-to-elbow, virtual, and command center support to ensure smooth system adoption and stabilization.
Qualifications
- Prior credentialing or solid teaching experience in Epic Compass Rose, Epic Healthy Planet (HP), or ClinDoc (Strongly Preferred).
- Experience with Epic Ambulatory and strong familiarity with Epic Reporting (frequently leveraged in Healthy Planet/Compass Rose workflows) is preferred.
- Direct previous experience with Epic Autograder is strongly preferred. Experience
- Proven track record delivering Epic classroom or virtual training as a Credentialed Trainer across at least 1–2 full lifecycle implementations.
- Direct exposure to clinical workflows, care coordination, or nurse case management environments. Skills
- Proficiency in Epic systems, particularly Epic Credentialed Trainer (CT), Healthy Planet / Compass Rose.
- Comfortable utilizing virtual meeting/classroom technology (e.g., Teams, Zoom) to train distributed adult learners. Additional Requirements
- Must be committed to working evening and weekend Command Center coverage.
- Willingness and ability to travel for onsite readiness (March 22 – April 2, 2027) and command center deployments (designated regional locations) as dictated by project leadership.
- Ability to provide coverage across all 4 Continental US Time Zones (EST, CST, MST, PST).
- This is a contract role for approximately 6 months.
- The target start date is 12-14-2026.
- This role expects approximately 40 hours per week, with potential for nights and weekends during Go-Live.
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
- Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
- 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
- Short Term Disability Insurance.
- Term Life Insurance Plan. *We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we’re dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours. Any required state or Joint Commission training is compensated at the state or local minimum wage rate. *As a job position within our IT and EHR division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing confidential information, potential exposure to personally identifiable information and/or HIPAA records and information, access to work stations for other staff, access to login credentials for protected technical equipment and software, unrestricted access to company software and programs. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.