Job Title: Assistant Property Manager- LIHTC/HOME Reports to: Community Manager Location: Phoenix, Az/Chandler Az (multi-site) Salary: $26-$28/Hr Job Type: Full time – 40 Hours per week
Position Summary:
The Assistant Property Manager supports all aspects of property operations for a LITCH/HUD fund community ensuring smooth performance in the absence of the Community Manager. Responsibilities include resident relations, leasing, rent collection, financial reporting, vendor supervision, and overseeing move-ins and move-outs. This role assists with staff training, budget monitoring, and maintenance coordination while ensuring compliance with company policies, OSHA standards, and tax-credit regulations. The Assistant Property Manager maintains professional communication, prepares required reports, and ensures a high standard of service for residents and applicants.
Benefits and Perks:
- 401(k) + Match
- Health, Dental, and Vision Insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Paid Time Off (2.5 weeks)
- Sick Time (40 hours)
- 8 hours of Wellness
- 8 Hours of Volunteer Time
- Professional Development Assistance
- Retirement plan
Responsibilities:
- Under the general supervision of the Community Manager, responsible for all phases of property operations
- Responsible for maintaining property performance in the absence of the Community Manager
- Maintains courteous communication with residents, applicants, fellow employees, and representatives of other companies
- Assists Manager in training of staff and overseeing work performed by all staff members under their direction
- Assist Manager with written evaluations of employees and make recommendations for salary increases and/or advancement
- Conducts tours of the community and apartment homes, and process and screen applications for verification on a daily basis
- Collects and posts rents; make daily bank deposits
- Maintains and faxes the in daily deposit log recap
- Assists Manager with processing/maintenance of all payables, expense journal, monitoring of budget
- Supervises outside contractors working on property
- Handles all details of move-ins including overseeing preparation of paperwork, and inspecting units prior to move-in
- Handles all details of move-outs, including move-out inspections and completion of security deposit disposition in accordance with company timeline
- Oversees completion of various required reports including:
- Daily (morning) & and weekly reports
- Monthly apartment status
- Lease expiration report
- Market surveys
- Owner’s letter
- Variance report
- Assist Manager with completion of month-end closeout, including running reports, computer back up, copying and submitting all paperwork to corporate office
- Is aware of and works within established budget; notifying the Manager of any possible variations
- Ensures maintenance or other personnel ordering for the property is aware of the budget and spending limits
- Organizes and prepares notices including
- Lease renewals
- Payment reminders
- Balance dues
- Non-compliance
- Follows up on notices as necessary
- Assists Manager in overseeing scheduling of maintenance requests and apartment turnovers
- Follows up with residents to ensure requests are completed in a timely manner and to their satisfaction
- Ensures all maintenance emergencies are taken care of and residents are always informed of any work- order delays
- Establishes schedules for on-call emergency personnel
- Ensures answering service is notified of changes in staff or on-call personnel
- Reports accidents and emergency situations to the corporate office immediately and prepare the proper reports
- Regular and reliable attendance and punctuality at work
- Is aware of and operates within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times
- Responsible for thorough knowledge and adherence of the Company’s policies and procedures
- Responsible for maintaining the required property dress code and ensuring a professional appearance and attitude at all times
- Responsible for maintaining Grace Hill /Vision training as required
Requirements:
- 18 years of age
- Experience in a LITCH/HUD fund community
- Excellent communication and phone skills
- Strong organization and time management skills
- Demonstrates and fosters MEB AFFORDABLE MANAGEMENT SERVICES LLC core values
- Positive attitude
- Ability to handle multiple tasks in a fast-paced environment
- MEB AFFORDABLE MANAGEMENT SERVICES LLC conducts thorough pre-employment background screening and alcohol/drug tests for all positions prior to start date
Desired Qualifications:
- High school degree or equivalent
- Experience in a HUD community
- Experience with income collection, resident relations, and marketing
- Knowledge of Yardi software, Google Suite, and Microsoft Office.