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Added 3 days ago
MP
Front Office- Flexible Part Time
MD PEDIATRIC ASSOCIATES
Flower Mound, TX
- Part-time
Added 3 days ago
MP
Front Office- Full Time
MD PEDIATRIC ASSOCIATES
Flower Mound, TX
- Full-time
Added 11 days ago
Spanish Speaking Required- LVN, RN, or Experienced CMA - Pediatric Primary Care Clinic
MD PEDIATRIC ASSOCIATES
Flower Mound, TX
Added 13 days ago
LVN, RN, or Experienced CMA - Pediatric Primary Care Clinic
MD PEDIATRIC ASSOCIATES
Coppell, TX

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MD PEDIATRIC ASSOCIATES

Front Office- Flexible Part Time

Flower Mound, TX, United States

Part-time

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Job details

Job type: Part-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Qualifications:

Must have the following competencies: Integrity | Professionalism | Initiative | Excellent Interpersonal Skills | Confidentiality | Customer/Patient Focus | Time Management | Communication Proficiency | Organizational Skills | High Energy Level
Education, Licensure, & Certification Requirements:
High School Diploma or Equivalent required
Experience Requirements:
One (1)+ years of customer service experience required
One (1)+ years in a medical office setting preferred
Knowledge, Skills, and Abilities Requirements:
Basic knowledge of medical terminology preferred.
Demonstrates excellence in customer service
Demonstrates strong written and verbal communication skills
Basic knowledge of computers and programs
Time management skills
Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Duties/Responsibilities:

Adheres to MDPA Code of Conduct, Mission, Vision, and Value Statements
Treat patients, visitors and colleagues with compassion and respect
Places emphasis on patient quality and customer service
Works assigned schedule and notifies Management of absence or tardiness according to policy and practice
Work with all staff to ensure efforts are coordinated and that patients receive high quality care and services
May be required to cover other shifts and may be required to help cover another clinic locations
Check in patients in a timely manner and ensure all check in procedures are followed.
Keep patient informed of clinic process
Keep the clinic clean,orderly and in compliance with company policy and standards. Ensures a pleasant waiting room and monitors adequate patient/visitors seating. Notify manager of any unusual circumstances
Work as a team member to ensure clinic efficiencies are within guidelines
Guide patient through the administrative process, Forms, Follow My Health, Chadis ADD scheduling protocol
Review all patient paperwork to ensure completeness. Insures collection of all necessary insurance and demographic information. Immediately return to patients all Insurance Cards/Driver Licenses
Verifies insurance timely and accurately
Explains insurance benefits and patient responsibility
Answers phone calls to the clinic. Provides information and refers questions to the appropriate staff member as needed
Completes daily checklist after each shift. Includes all forms of payment are accounted for and documented
Participates in staff meetings, keeps informed of information, policies, and expectations
Work with Managers, Providers and all clinic staff to maintain high customer satisfaction
Maintain confidentiality of patient, employee and proprietary business information. Understands and follows all company policy and procedures regarding HIPAA
Timely completes and maintains required and mandatory training
Follows all company policies pertaining to infection control and hand hygiene
Follow OSHA and MDPA policies pertaining to safe and secure environment for patients and staff
Is supportive of company-sponsored community activities and marketing initiative
Participates in successful completion of reviews and surveys
Attends all required meetings and training in-services
Performs other duties that may be necessary or in the best interest of the organization

Job Type: Part Time

Schedule:

Day shift
Monday to Friday
Weekend availability

Work Location: In person

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Front Office- Flexible Part Time

Front Office- Full Time

Spanish Speaking Required- LVN, RN, or Experienced CMA - Pediatric Primary Care Clinic

LVN, RN, or Experienced CMA - Pediatric Primary Care Clinic