Center Operations ☐ Oversee daily center operations ☐ Maintain a clean, organized, and welcoming environment ☐ Ensure smooth scheduling and session flow
Sales & Enrollment ☐ Meet monthly enrollment and revenue goals ☐ Conduct parent consultations and enroll new students ☐ Follow up with leads and inquiries ☐ Track and report sales performance
Customer Experience ☐ Build strong relationships with parents and students ☐ Provide regular progress updates to families ☐ Address questions, concerns, and feedback promptly ☐ Ensure a high level of customer satisfaction
Instructional Oversight ☐ Ensure quality of instruction and learning plans ☐ Monitor student progress and results ☐ Support instructors with training and guidance ☐ Maintain Mathnasium teaching standards
Team Management ☐ Hire and onboard instructional staff ☐ Train, coach, and develop team members ☐ Create and manage staff schedules ☐ Conduct performance check-ins
Marketing & Community Outreach ☐ Build relationships with local schools and community partners ☐ Plan and execute local marketing initiatives ☐ Participate in community events and promotions ☐ Maintain center visibility in the community
Performance & Administration ☐ Track retention, attendance, and key metrics ☐ Manage center budget and profitability ☐ Complete administrative tasks and reporting ☐ Ensure compliance with company policies
Skills & Professional Focus ☐ Demonstrate leadership and team-building skills ☐ Maintain strong communication and interpersonal skills ☐ Stay organized and manage multiple priorities ☐ Foster a positive, goal-driven environment
General Expectations ☐ Be available for evenings and weekends as needed ☐ Maintain professionalism and a positive attitude ☐ Show passion for education and student success