Job Description
Join our Support Center!
We are seeking a Data Integration Support Engineer to support and develop integrations across our Enterprise Systems. This role will focus on learning how the business operates, understanding how enterprise applications and data support business processes, and assisting with the development, monitoring, troubleshooting, and documentation of integrations.
Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119
Schedule: Monday – Friday, Weekends as needed, 40-50 hours per week
Pay: $100,000 salary
Job Type: Full-time, Part-time, Temporary/Contract
Benefits:
- Employee Discount
- Employer-Paid Life Insurance
- Flex Time Off
- Disability Insurance
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- 401(k) with company match
Job Summary
The individual will work closely with the Senior Data Integration Engineer and other Enterprise Applications team members to support solutions using technologies such as Boomi, Azure Data Factory, SSIS, APIs, SQL, and reporting platforms. As experience grows, the individual will take increasing ownership of integrations, troubleshooting, and technical solutions.
Key Responsibilities
- Support the design, development, testing, implementation, and maintenance of real-time, batch, file-based, API, and ETL integrations across enterprise applications and Azure services.
- Partner with the Senior Data Integration Engineer to deliver integration and data-engineering solutions using Boomi, Azure Data Factory, SSIS, SQL, APIs, and related technologies.
- Analyze business and data requirements, understand end-to-end system dependencies, and translate requirements into reliable technical integration solutions.
- Create and maintain process flows, data mappings, data-flow diagrams, technical specifications, solution documentation, and production-support procedures.
- Use SQL and integration monitoring tools to validate, reconcile, troubleshoot, and improve data flows across enterprise and Azure-hosted systems.
- Monitor production integrations and applications, investigate failures and recurring issues, perform root-cause analysis, and drive issues through resolution or appropriate escalation.
- Collaborate with application owners, infrastructure and Azure teams, business stakeholders, and vendors to deliver integration requirements and support business operations.
- Follow Agile, SDLC, change-control, testing, and deployment practices while managing multiple priorities in a fast-paced Enterprise Applications environment.
- Support new initiatives and application changes by assessing integration impacts, technical dependencies, data requirements, monitoring needs, and production-readiness considerations.
- Take increasing ownership of integration solutions and technical support, proactively identifying opportunities to improve reliability, scalability, operational efficiency, and documentation as business and technical knowledge develops.
Job Requirements
Qualifications
- 3+ years of experience designing and leading system integrations in a mid-size enterprise environment.
- Proficiency in ETL and real-time integration with at least one ESB platform (Boomi, SSIS, Azure Integration Services).
- Strong experience with Azure API development, Node.js, React.js, CI/CD pipelines, and familiarity with SOAP and REST APIs.
- Hands-on experience with Azure Database for PostgreSQL.
- Ability to work independently and in multiple capacities within a small, fast-paced team.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Highly self-motivated with strong organizational and time management abilities.
Additional Requirements
- Frequent sitting
- Limited standing, walking, climbing, crouching, bending, pushing, or pulling
- Limited travel or overnight
- Occasional travel or overnight
- Frequent travel or overnight; including international
- Normal or corrected vision and hearing
- Can distinguish varying or specific colors, patterns, or materials
- Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
- Typically, indoors
- Typically, in a consistent temperature
- Lift 0-25 lbs.
- Use of fine motor hand functions
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.