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Added 1 day ago
MC
Part Time Audio Visual and Electronic Systems Support Technician
Macomb Community College
Warren, MI
- Part-time
Added 1 day ago
Human Resources Analyst - NBU
Macomb Community College
Clinton Twp, MI
Added 2 days ago
Executive Director of Public Relations and Institutional Communications
Macomb Community College
Warren, MI
Added 2 days ago
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Macomb Community College
Warren, MI
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Adjunct Faculty - Climate Control, Heating and Cooling
Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
Added 3 days ago
MC
Enterprise Applications Data & Automation Analyst
Macomb Community College
Clinton Twp, MI
- $66,044 to $86,956 USD / year
Added 3 days ago
Director of Marketing
Macomb Community College
Warren, MI
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Macomb Community College
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Added 9 days ago
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
Added 14 days ago
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Macomb Community College
Warren, MI
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College Work Study Baseball Team Manager
Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI
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Macomb Community College
Warren, MI

Macomb Community College

Student Support Guide

Warren, MI, United States

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Job details

Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Function Assist with student support services for prospective, applied, and current students, recruitment and admission efforts which include applications, campus tours, new student orientation, placement testing, Macomb OneCard, and registration. Job Responsibilities

Be intuitive to the feelings and interests of a diverse population of students and sta?.
Contribute to an enthusiastic and supportive environment that encourages student success.
Welcome and triage students upon office entry. May be assigned to work in the Enrollment Services lobby, the Welcome Center, or Placement Testing on any given day.
Answer calls on the ACD line, make outbound calls and respond to emails from various departmental mailboxes.
Assist and support students, staff, and faculty in the various student service processes that could include:
Admission account/application
Registration – credit and workforce/continuing education
Student updates/transcript requests
New Student Orientation
Macomb OneCard
Placement Testing
Forms/My Macomb
Account activation and password resets
Direct students to appropriate offices as needed for assistance.
Placement Test administration, including test proctoring, processing test scores in Colleague, maintaining accurate test records, and providing copies of scores to students as needed.
Provide support as needed for campus tours/events.
Assist with student data entry in both Recruit and Colleague.
Handle special projects as assigned.
Participate in departmental training as appropriate.
Perform related duties as assigned.

Education High school diploma; some college coursework helpful.

Qualifications

Two years’ customer service experience required. Higher education setting preferred.

Benefits

Part-time employees are eligible for some Macomb Community College benefits including retirement with the Michigan Office of Retirement Services, as well as voluntary options for retirement. Part-time employees are also eligible for accrual of PTO and tuition waivers.

To learn more, visit our Bargaining Unit Information page https://www.macomb.edu/human-resources/employment-information/bargaining-unit-information.html

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